Faq
Where can I subscribe?
For subscriptions to the United States - you can take out a subscription on our site, click here!
For subscriptions to Canada - please contact Sunrise News.
For subscriptions to Finland - please contact Lehtitoimisto Kukkonen Oy.
For subscriptions to Ireland, Denmark, Norway, Sweden, United Kingdom - please order from burdastyle.uk.
What is Burda Style?
BurdaStyle is a place for people who sew or would like to learn. Our aim is to bring the traditional craft of sewing to a new generation of fashion designers, sewing hobbyists, DIYers and anyone looking to sew something.
Please note:
- The use of this website is subject to our general terms and conditions
- The FAQs (Frequently Asked Questions) section is for assistance only
How do I sign up for the Burda Style newsletter?
You can sign up for the Burda Style newsletter just here!
How can I subscribe to Burda Style magazine?
Looking to get Burda Style magazine delivered right to your door every month? It will possible soon ! Stay tuned :)
Where can I purchase Burda Style magazine?
How can I delete my account?
How can I search for a specific pattern?
- via our categories and filters
- via our search bar
For example, if you want to search for this pattern: Jersey T-shirt 128 | 01/19
- You can go to the Tops & T-shirts category, filter by year and month
- You can enter in the search bar 1280119 (pattern number + month + year without space)
How long will it take to receive a response from customer support?
We will do our best to answer your inquiry as quickly as possible. Please allow at least 24 hours (possibly longer on weekends, holidays or if we have a large number of inquiries) as we work through the requests in the order they are received.
How do I register as a member?
Registration is free, quick and easy! Just click on the customer account pictogram and follow the instructions. You should get an email with a confirmation shortly after registering. If you do not, please check your Junk or Spam folder.
How can I change my contact details?
How to create a wishlist?
Create your customer account and then easily add products to your Wishlist. To add products to your list, click on the little heart on the product pages. Click on the heart in the site menu to go to your whishlist.
How do I access my invoice?
I have moved. How so I change my address?
Please notify us of your new address in the contact form, we will make the necessary changes. Don’t forget to specify your order number and/or the delivery address in your message. Please note that any modification made in your personal account will not be taken into account on our end!
I have not received my pattern yet. What should I do?
You bought a PDF pattern, you will not receive it by mail. Login on your customer account - "My downloadable products” and download your pattern and your instructions!
NOTE: The BurdaStyle team strongly encourages you to save all free and purchased patterns onto your desktop or external device. We can not guarantee your patterns be saved in the case of a site crash or other extreme technical emergency.
I did not want to have a PDF pattern!
We do not sell printed patterns and we do not offer refunds on digital patterns, except as noted in our FAQ. The patterns found on our web site are only available as digital downloads from our web site and are not available as printed patterns sold in stores. We try to make it as clear as possible that the patterns are downloadable.
Here is a link to helpful information about downloading, printing and assembling our patterns: https://www.burdastyle.com/guide-downloadable-pattern
If you cannot print your pattern at home, we suggest that you put the pattern onto a flash drive and take it to a local print shop. Most large office supply stores and Fedex locations offer this service. Some of them also allow you to upload files via their web sites. A quick local Internet search should produce some results for you.
I think that there is a defect on my pattern. What do I do?
I would like a refund for my pattern purchase!
Refunds are only issued on a case-by-case basis for extenuating circumstances. If your pattern does not download, does not download completely, or is otherwise broken, please contact us as soon as possible. Refunds for any reason but technical issues with the download of a pattern are issued at our sole discretion, but may include:
-You placed your first order with us and did not understand the pattern was a digital download and you have not yet downloaded the pattern.
-You have purchased the same pattern more than one time
Please submit a request through our Contact Form.
When reporting a technical problem with your purchase, please provide specific details, including:
– the email address associated with the purchase – the exact name of the pattern in question – the date of purchase – a complete and detailed description of what is unsatisfactory, or why you would like a refund for the pattern – a screenshot of any error message – and the type of browser used
How do I know if my PDF pattern is the right size?
You must check whether your printer settings have not changed the scale of the document while printing. To do this, start by printing only the sheet containing the test square and check that it measures10x10cm. Then, you can print all of the pages and assemble them. You can check our guide just here!
Do I need to add a seam allowance?
How are Burda Style patterns sized?
Burda sizes are generally larger than "standard” sizes. Therefore, check your measurements and refer to the Burda size guide!
Can I sell Burda patterns which I have sewn myself?
How can I sell your patterns in my haberdashery?
What do the stars mean on a product page?
These are the degrees of difficulty:
- *: Requires little sewing knowledge
- **: Requires sewing knowledge and/or time
- ***: Requires advanced sewing knowledge
- ****: Requires very advanced sewing knowledge