Hi! Every time I try to get a pattern or just reach my purchases page it takes so long that I have to give up. I just timed it— 10 minutes before I gave up. This is not happening once in awhile. It is every single time. Last time I waited for well over 15 minutes before finally giving up. These are not exaggerations— I used a clock and timed it. What in the world is going on? Will it be fixed?