Burda Style For people who sew

i just realised, that if i click onto my studio, all the first pix of my projects seem to be gone?? what is happening there?? we had that ones about a year ago and it took weeks to be fixed again. i just hope it is not that bug again……….

Apr 6, 2011, 02.39 PM by Ralf Schmitz

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13 Posts

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  Apr 6, 2011, 05.39 PMby bobthesewer

  Yes this has happened to a few of mine as well from today. Do we have to upload them again or will this be fixed?
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  Apr 6, 2011, 09.52 PMby verypurpleperson

  Happened to me too! And all pictures on my newest project (loose drape dress) are gone now.
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  Apr 6, 2011, 11.21 PMby katexxxxxx

  Random pix on the listing page of mine have ‘gone’, but when I click on the project, the pix all seem to come up. Seems that the pix are still there somewhere, so I’m inclined to give it a day or two and see if it’s resolved without resorting to complaints…
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  Apr 6, 2011, 11.51 PMby urbandon

  Mine too. When will this site be stable???

  1 Reply

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    Apr 7, 2011, 01.06 PMby gelbegardinen

    I second that!

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  Apr 7, 2011, 06.23 AMby Ralf Schmitz

  i contacted sew4my3 (one of the burda crew) and told her about our problem. she forwarded it to the technical team and i hope everything is solved soon (and that it does not take weeks again, like the last time………..)
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  Apr 7, 2011, 09.13 AMby Adrienne Hendrix

  Only can see 3 out of 66 of my pics……..UGH!!!! Hope they get it fixed soon!! Will wait to post anything else until it is fixed. I love seeing what everyone creates on here and it is a shame that the site has so many problems lately.
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  Apr 7, 2011, 09.29 AMby joost52

  Hey, you can’t go messing with both Ralf’s and Don’s pictures. Not only are they part of my rare male peers here, I also happen to love their work. So, in an attempt to speed up the recovery of this problem, here’s some geeky input:

  It seems that only the thumbnails are broken, the actual pictures look fine (at least in the projects of Don I checked). So, let’s have a look shall we. The images are hosted on cloudfront, that’s Amazon’s CDN (content delivery network). The error returned is this:

  NoSuchKey The specified key does not exist. project_images/assets/000/163/628/Linen_shirt_and_drop-crotch_track_pants_by_urbandon_4__listing.JPG 3419E9670E5F5CB5 mj+U9W0hGanXWUF/QTdQs8TBMfjjmnHGj6ASyh6MYFeHGd+lMac46BwKpEIvRvhl

  It’s basically a ‘file not found’ error.

  The URL for the thumbnail that doesn’t work is very similar to the one that does work (of the large image):

  http://assets.burdastyle.com/project_images/assets/000/163/628/Linen_shirt_and_drop-crotch_track_pants_by_urbandon_4__large.jpg?1293778066 http://assets.burdastyle.com/project_images/assets/000/163/628/Linen_shirt_and_drop-crotch_track_pants_by_urbandon_4__listing.JPG?1293778066

  Notice any difference? I sure do, the thumbnail image has an extention in uppercase (.JPG) whereas the full image has a lowercase extention (.jpg).

  Now on Microsoft Windows .jpg and .JPG are the same thing. Not so on Unix based systems and you can bet your ass that Amazon’s cloud does not run on Windows.

  Long story short: Dear Burda webmaster, can you please make sure that the links to the thumbnail images use a normal extention and not uppercase. Because this may be broken: http://assets.burdastyle.com/project_images/assets/000/163/628/Linen_shirt_and_drop-crotch_track_pants_by_urbandon_4__listing.JPG?1293778066

  But this is not: http://assets.burdastyle.com/project_images/assets/000/163/628/Linen_shirt_and_drop-crotch_track_pants_by_urbandon_4__listing.jpg?1293778066

  You would do my friends of the brotherhood of Burdastyle a big favor :)

  5 Replies

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    Apr 7, 2011, 10.18 AMby katexxxxxx

    I am now suffering from GIN! ;)

    This is a great reply for the geek-minded. Hope the powers that be act on it.

    Good to see more lads at the sewing table, too.

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    Apr 7, 2011, 10.25 AMby joost52

    GIN? [scratches head]

    I don’t know if I’m not geek enough or too geeky to get that.

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    Apr 7, 2011, 02.09 PMby rachelnyc

    Thank you for investigating Joost. I’ll make sure our technical team sees your comment!

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    Apr 7, 2011, 05.58 PMby katexxxxxx

    Joost, it stands for Geek Induced Narcolepsy! :D :D :D

    I live with a computer nerd and have lots of geeky friends. I’m a sewing machine geek rather than a computer geek…

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    Apr 7, 2011, 10.48 PMby urbandon

    Thanks Joost. I think BS needs to employ you on contract basis until all this gets sorted out.

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  Apr 7, 2011, 01.51 PMby oonaballoona

  i’ve got it too.

  anyone from BS seeing this?

  and whoah, joost, way to rock the geekout skillz.

  1 Reply

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    Apr 7, 2011, 03.19 PMby joost52

    blush
    Just trying to help :)

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  Apr 7, 2011, 02.08 PMby rachelnyc

  Hey guys,

  As always, thank you for reporting this. We deployed part one of some site fixes on Monday morning, specifically aimed at images. Part two of the deploy is happening Friday morning at 8AM EST, the site will be in maintenance mode for about an hour.

  If the issue was caused by the deployment on Monday, everything should be back to normal by Friday.

  As a reminder, the most direct way to report bugs and technical issues is on our Customer Support page.
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  Apr 8, 2011, 05.38 PMby Ralf Schmitz

  hi everybody! now all my pix are back from the studio, but i had to upload my profil pic and the picture in my little introduction again. thank you for the info, to communicati with customer support, but i really did not thought about them at all…….. my biggest thank you to joost who is impressing me deeply with his knowledg about all the tec background.
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  Apr 8, 2011, 09.24 PMby urbandon

  Lost my profile picture now…really one thing after another here,
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  Apr 9, 2011, 12.40 PMby Adam-Dean Bourne

  How long is this going on for, is the issue being sorted out?
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  Apr 9, 2011, 12.40 PMby Adam-Dean Bourne

  How long is this going on for, is the issue being sorted out?