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BurdaStyle Support

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11 December

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    Dec 11, 2018, 06.37 PMby blixy

    Will there be an option to pay with Paypal added to the shopping cart?

8 December

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    Dec 8, 2018, 01.51 PMby Alice Dijkstra

    When I want to complete my payment for a pattern I bought, it says; Your transaction could not be processed due to Transaction Not Allowed on your account. How can I solve this?

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    Dec 8, 2018, 01.47 PMby smjackson

    I want to make digital pattern #132, Trench Coat for Girls, but I want to make it for a boy. Can I use the same pattern using the boy’s size?

7 December

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    Dec 7, 2018, 11.22 PMby cyntila

    why the shopping cart does not work?

29 November

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    Nov 29, 2018, 12.30 AMby cyntila

    Since 11/24 I can not buy any pattern. Burda always refuse my account, although it is perfect and I had do a lot of purchases in the last days. Please, fix the site. I want to buy Burda patterns,

28 November

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    Nov 28, 2018, 11.37 AMby okimuf

    Me too, since some days I have been trying to buy patterns with the sale code, but the result is always “Your purchase couldn’t be completed.” I used the same credit card for a purchase on another online shop and it worked, so I don’t think it is a problem with my card or bank. What can I do?

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    Nov 28, 2018, 05.09 AMby AlanW

    The shopping cart is not accepting the code BFBS2018 and it’s still 11-27. Why not?

27 November

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    Nov 27, 2018, 10.58 PMby Ellen Hatteland

    Hi BurdaStyle Support, I’m wondering what has happen with the project I posted the 17th of November? Where has it gone? Looking forward to hear from you! Ellen

26 November

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    Nov 26, 2018, 06.54 PMby tonya0421

    I’m having trouble with pattern: Short Jacket 10/2018 #108. There are two areas that I am struggling in: 1. The front with the cut on outer collar has a line for the welt pocket. My question is: do I use that line or am I supposed to put the welt pocket on the seam? 2. I cannot understand how to attach the collar to the bodice. It says to clip the allowances of the front facing and then attach the collar. But I am unable to sew this. It doesn’t fit.

25 November

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    Nov 25, 2018, 08.42 PMby josefina

    I would-be like some patterns with the Black friday promo code. When i want to check out payment does nog work, it is written “ Transaction Not allowed on your account” Payment does not work. Can anybody from BS team help pls?

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    Nov 25, 2018, 09.29 AMby vinesda

    I can’t order any patterns. It says I’m not allowed to. How is this possible? and because I kept trying my credit card is blocked

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    Nov 25, 2018, 07.37 AMby Stellake

    PAYMENT DOES NOT WORK!..

24 November

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    Nov 24, 2018, 02.24 AMby cyntila

    Hi, Burda Style Support. I’m trying to buy some patterns. I submited 3 different credit cards, all of them in perfect condition to make an international purchase, but always I received the message “Your transaction could not be processed due to declined on your account”. What’s happened? Did you not accept international purchases?

23 November

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    Nov 23, 2018, 07.30 PMby Cocoablog

    What is billing information file?

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    Nov 23, 2018, 07.13 PMby Cocoablog

    Hello. I cant buy the purchases patterns. This message is shown. Your transaction could not be processed due to declined on your account

    I wrote my informations several times but it doesn’t work:(

19 November

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    Nov 19, 2018, 04.26 AMby newnoz

    How do I get fewer emails? I don’t want to delete my account but i feel ploughed under

17 November

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    Nov 17, 2018, 01.30 AMby pattipalmer

    hi! i need help locating the coat sew-along that began this month . could you Point me in the right direction? thank you!

9 November

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    Nov 9, 2018, 10.52 PMby katiusza

    Hi, Before downloading a pattern, on the description page, the yardage requirements always say “self”. What on earth does that mean? How can I get a real estimate of the required yardage before downloading the pattern? Thanks!

5 November

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    Nov 5, 2018, 04.55 PMby elleoaka

    can I get the pattern mailed to me ,, I don’t have a printer

1 November

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    Nov 1, 2018, 03.19 AMby Thequatch

    Hello,

    I have been trying to use the “mystery18” coupon code all evening, to no avail. The error message keeps saying “Discount couldn’t be applied. Please, try again.” I have used every possible capitalization combination of “mystery 18”, with no luck.

    I would love to purchase the three patterns before this sale ends in an hour. :(

24 October

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    Oct 24, 2018, 11.35 AMby Ellen Hatteland

    Hi BurdaStyle Support! I normally try to upload the best photo I have, but still the photos are not that sharp as the original. Is there anything you can do about it? Is it possible that my photos are uploaded to a different server because the other members photos looks sharper than mine? Looking forward to hear from you.

    kind regards, Ellen Hatteland

21 October

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    Oct 21, 2018, 12.07 AMby AREELDOLL

    BurdaStyle Magazine 08/2009 Cape No. 112 – RUSSIAN to ENGLISH???

    Hello, I fell in love with the photo of Cape on the cover of a vintage issue, Burdastyle August 2009. The short cape has a tie on the front, it is Pattern No. 112 in the magazine. I couldn’t find the pattern for download here, so I looked on ebay and bought the magazine in RUSSIAN!!!!

    HELP!!! I cannot understand the instructions and desperately need the instructions in ENGLISH!!

    Can anyone help me?

    1 Reply
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      Oct 24, 2018, 11.37 AMby Ellen Hatteland

      Hi Areeldoll,
      I have the issue, but mine are in Swedish, so if you can manage I can share it with you :)

9 October

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    Oct 9, 2018, 02.06 AMby Jadams168

    I need to change my billing address.

30 September

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    Sep 30, 2018, 11.59 PMby Margaret Crawford

    O need some pattern instruction. I am putting together Burda pattern 107 twisted too.

    I haven’t got the PDF pattern together yet so there are some things I am not sure of. Starting with the layout of the fabric. I think I understand it to be one layer of fabric The sewing directions are vague. I have read the reviews and they all say it is confusing at first, then it falls into place. Can you offer any construction support?

26 September

21 September

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    Sep 21, 2018, 05.05 PMby ktpardue

    Hi, can someone tell me why Burda does not offer all sizes for a particular pattern? For example, I love the Black and White collection but my size, 46, is not offered for this bundle. Thanks!

10 September

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    Sep 10, 2018, 05.59 PMby chewy579

    Hi, I purchased the BurdaStyle magazine and thought that all of the patterns included would be in the magazine. However, some of them have to be downloaded – but it looks like I have to pay to get them. If I purchased the magazine, why would I also have to pay for the individual patterns as well that aren’t included in the insert? Is there a way to download them without paying again since I bought the magazine?

4 September

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    Sep 4, 2018, 05.53 PMby DebJules

    I am new to the site and have just uploaded my first project. However it has not yet appeared in the latest projects section for that pattern. How long does it usually take? Also my photo appears squashed in the main picture but is the right size if I click on view all. Can anyone help?

28 August

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    Aug 28, 2018, 03.00 PMby natashablasco

    hello im sewing the 129 girls tunic dress but with out photos as a guide im getting confused with which seams the info is telling me to sew? the bodice part of this dress is driving me crazy because i doesn’t make sense what its tell me to sew could you explain it to make step by step? or show me a video of how to to the bodice

20 August

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    Aug 20, 2018, 06.52 PMby trploceanmoon

    Hello, I was wondering why projects aren’t showing up in the “member’s projects” section? I just uploaded two of them recently, and they aren’t showing up at all.

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