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[Updated – 12/14/2011] – Our technical team is currently investigating a site issue that may be related to our payment system. As a result, they have very temporarily restricted access to this portion of the site. We sincerely apologize for this inconvenience, and hope to have everything up and running again soon.

[Updated – 11/15/2011] – Our payment system has now been restored. For more information, please see this blog post. We sincerely thank you for your patience as we worked to resolve this issue.

[Update-11/8/2011] – We sincerely apologize for the recent technical difficulty surrounding our payment system.

We have been hard at work trying to resolve this issue, and expect it to be fully resolved by early next week. While we have been accepting manual orders for pattern purchases, if you can, please hold your prospective pattern purchase until Wednesday or Thursday of next week, when our payment system is restored.

If you have recently sent us an e-mail requesting to purchase patterns, please note that, unless otherwise notified, your pattern purchase request has not been processed. You will not be issued an invoice. We hope that you will purchase your intended patterns once our payment system is restored.

We realize this error may have considerably frustrated and inconvenienced you, and again sincerely apologize for it. We thank you for your patience and your patronage, and hope that you enjoy your patterns soon.

[Update – 10/26/2011] – We are still experiencing difficulty in restoring our pattern purchase system. As we continue to work on remedying this issue, we are accepting e-mail orders for pattern purchases.

Please e-mail Answers[at]BurdaStyle[dot]com with your pattern purchase request. Once received, our technical team will manually input the pattern into your BurdaStyle profile’s Purchase History. Once our payment system is restored, you will then be issued an invoice for your purchase.

Please Note: – It may take 2-4 business days before your pattern is available in your Purchase History.

We sincerely thank you for your patience as we work to resolve this issue.

Due to a recent, unexpected site error, the ability to purchase patterns has temporarily been restricted. We are working on resolving this issue as soon as possible. In the meantime, please note that you are still able to download all free and member-created patterns.

We sincerely apologize for this inconvenience, and are working hard to remedy this. If you have any questions or concerns, please visit our Support page, or e-mail us at Answers[at]BurdaStyle[dot]com.

Thank you for your patience.


  • Dsc_0405_large

    Nov 4, 2011, 06.16 PMby Marcela Ruiz

    oh dear God! please fix this! … i try the mail solution and nothing!!! i need that pattern! hope you can fix it as soon as posible!

  • Missing

    Nov 4, 2011, 09.39 AMby megoodle

    This is simply ridiculous now. I signed on weeks ago to initially buy a pattern to make my friend a dress for her birthday, and now when I sign on again the problem still is not fixed? Not good!

  • Missing

    Nov 2, 2011, 11.30 PMby weewah

    Has anyone tried their alternate means of purchase:

    “Please e-mail Answers[at]BurdaStyle[dot]com with your pattern purchase request. Once received, our technical team will manually input the pattern into your BurdaStyle profile’s Purchase History. Once our payment system is restored, you will then be issued an invoice for your purchase.”

    Any success?

    8 Replies
    • Missing

      Nov 3, 2011, 09.28 AMby lindawilde

      I asked for a pattern by the alternative method and got a reply from BurdaStyle to say it would be in my Purchase History after 4 working days. The 4 days are up tomorrow and so far no pattern – but I live in hope!

    • Missing

      Nov 3, 2011, 04.32 PMby lindawilde

      Yay!!! Pattern appeared in my Purchase History today! Thanks, BurdaStyle.

    • Bb856e7e-ff54-4fd5-ba83-b8882f742ccf_large

      Nov 4, 2011, 06.28 AMby amandala

      nope, It’s been one week and I still have not received my pattern.

    • Missing

      Nov 4, 2011, 09.18 AMby ceciliahed

      Hi there, day 4 for me, nothing yet but I’ll let you know!

    • Missing

      Nov 4, 2011, 06.28 PMby Hester van Eeden

      First time I got the pattern, but now the second time…… nothing!

    • Missing

      Nov 5, 2011, 03.15 AMby linda-morgan

      tried it .No luck

    • Missing

      Nov 5, 2011, 05.23 PMby weewah

      Boo! Thanks for all the replies. I really hope those of you who purchased something get your products soon. Good luck and keep me posted.

      Still on the fence about ordering. I feel kind of silly knowing of these issues, paying for something, and then crossing my fingers.

    • Missing

      Nov 8, 2011, 01.42 PMby kristl38

      It’s actually worked for me…

  • Missing

    Nov 2, 2011, 02.01 PMby mrsgleds

    Are you any closer to fixing this problem?

  • Missing

    Nov 2, 2011, 12.06 PMby Andrea798

    I am new to your site and have been trying to buy a pattern for nearly 2 weeks. Are you such a successful company that you no longer need new business! Very frustrating.

  • 9094cb976a19a857c1a40da0f1abd0f0ce367e24_large

    Oct 30, 2011, 05.03 PMby collies

    Why expect them to fix it – they’ve removed the content about the redirection and all the requests for the magazine archives to be brought back but that’s all over 2 years ago and still not happened!!!!!!

  • Foto_den_21-10-2011_kl__15_30_2_large

    Oct 30, 2011, 12.09 PMby Mathilde Laursen

    I feel missing responses on how long it will take and what other options you otherwise have in relation to buying patterns.

  • 146014fe5130ebcdbade554ea9f28fa70ae458b1_large

    Oct 29, 2011, 12.48 PMby emmavanleest

    I see that this has been going on for a while – that’s fine Burda, I will just go and buy a commercial pattern at my local fabric shop – no need to bother fixing it – I just won’t shop here!

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    Oct 29, 2011, 01.15 AMby timisews

    Please e-mail me my order…where do we do this?

  • P1000476_large

    Oct 27, 2011, 09.22 PMby Tang08

    It has been almost three weeks. I wanted to make a dress for last weekend and havent been able to download a pattern since about the 12th Oct. Some sort of indication about when it may be back up would be helpful

  • Missing

    Oct 26, 2011, 04.43 PMby Koppykat

    Burda – you need to respond to all these frustrated potential customers. Patience is wearing thin and you are losing business. How can this situation persist in today’s technological world?

  • Missing

    Oct 26, 2011, 04.29 PMby Liz Russell

    This is terrible. Really. There needs to be more immediate action.

  • Missing

    Oct 26, 2011, 12.23 PMby Mindy Salter

    lost my business

  • Missing

    Oct 26, 2011, 08.41 AMby fifibeag

    8 days and counting when will this be resolved? We need answers, please keep the burda community informed.

  • Missing

    Oct 25, 2011, 11.20 PMby bellatrixlex

    :( what happens?? when will you fix it?

  • Missing

    Oct 25, 2011, 08.18 PMby pattymorais

    Hi this has been down since last week, I was hoping to start sewing today but it is not looking very hopeful, I hope you send out an email to let us know when it is working

  • Missing

    Oct 25, 2011, 09.12 AMby fifibeag

    Please respond to when this will be fixed, I have a course starting tomorrow. I may need to cancel it, please respond.

  • Alauck_large

    Oct 25, 2011, 02.26 AMby Aud-o Matic

    when will this be fixed?? i neeeeeeeed a pattern!

    • This is a question
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