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BurdaStyle Support

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31 October

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    Oct 31, 2013, 04.27 PMby Jan Milton

    This morning’s webinar was very informative. However I missed the first 20 min and would like to know when I can view the entire event.

30 October

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    Oct 30, 2013, 03.01 PMby sweetharte

    I would like the option to view the graphic black and white drawn garment image when browsing through the pattern store, instead of the model photos. The photos are eye catching, but when I’m browsing for something specific it is easier to see the composition of the garment automatically. I find I give up faster because opening every pattern to see how it is made is so time consuming.

    1 Reply
    • Whiteb_large

      Nov 7, 2013, 12.13 AMby BurdaStyle Support

      I will do my best to pass along this suggestion. Thanks.

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    Oct 30, 2013, 07.42 AMby Ellen Hatteland

    Dear BurdaStyle, can you pls have a look at the photos from members projects. There must be something wrong with one of your servers because the photos we are uploading it getting so dark. Thanks a lot!

29 October

28 October

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    Oct 28, 2013, 06.50 AMby Ellen Hatteland

    Hello BurdaStyle, It seems like something has happend since yesterday because all aktivities from my friends are missing from the 27th of October. Can you pls have a look at this? Also another question; In my studio it says that I have less project than it shows, I just wonder why.

    I can see that the views on the memberprojects is missing (most av them) and also the views on members are not the same as it was yesterday evening..

    Kind regards, Ellen

26 October

15 October

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    Oct 15, 2013, 10.13 AMby artesbazar

    ayer guardé un proyecto en el borrador y hoy no veo como acceder para seguir trabajando enel mismo, por favor. ¿Por favor me pueden ayudar? Gracias Artesbazar

  • Missing

    Oct 15, 2013, 12.27 AMby athomas59

    Hi there! My hubby is OCD ( bless his little heart) and he threw away the instructions for pattern 7880. This is a Historical pattern and I have serious questions and NEED those instructions bad!. How do I get a copy? Can anyone out there help me?

9 October

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    Oct 9, 2013, 04.14 PMby jbdavis

    I’m working with BurdaStyle pattern 148 Sleeping Bag and do not understand the instructions. Please help. Trying to make prototype for Scout community service project.

2 October

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    Oct 2, 2013, 01.33 PMby louisel

    Hello, i have purchased 10/2011 Printed 70s Wrap Dress. I can not find any details of the pattern layout. It says to see the pattern layout for the interfacing. I am a bit unsure, maybe it is missing? Please help. thanks louise

30 September

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    Sep 30, 2013, 10.02 AMby Marijke Janssens

    Everytime I try to purchase a pattern I get this message: Your transaction could not be processed due to transaction not allowed on your account. What’s wrong?

28 September

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    Sep 28, 2013, 01.07 PMby * Ntyle*

    Having a problem downloading PDF patterns. Please can someone who has done this explain to me how it is done.

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    Sep 28, 2013, 04.05 AMby ravenfrog

    Just wondering if I could sell one of my patterns on the BurdaStyle website. If so how is the money handled?

27 September

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    Sep 27, 2013, 06.18 PMby mariannacardilatour

    I would like to print instructions to skirt pattern #8281 because I need larger print size. I bought the pattern yesterday at a fabric shop. Any suggestions for a person who has just joined the Burda website?

24 September

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    Sep 24, 2013, 06.26 PMby robogramma

    Hi everyone, I’m looking for a BSC in BC, Canada. I live in Abbotsford near the US border and am closer to Bellingham Wa. So that could work. I would love to have a sewing buddy or buddies.

23 September

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    Sep 23, 2013, 06.25 AMby beb

    How long after a Webinar do you receive your copy?

    1 Reply
    • Whiteb_large

      Sep 23, 2013, 03.01 PMby BurdaStyle Support

      Hi Beb,

      The webinar recordings are usually sent to all customers purchasing the webinar the Monday following. It takes us a few days to compile materials as well as edit the audio and video involved with the webinar.

      I will also email you for follow up. Thank you.

17 September

  • Missing

    Sep 17, 2013, 09.04 AMby bluenerja

    Hello. I purchased Burda pattern #6003 Idit. I downloaded the instructions and have got as far as the waistband. The diagram for the waistband is actually the diagram for the sleeve. As I’m a novice (this is my first project) the text instructions don’t make any sense to me without the diagram. Is it possible to get the diagram instructions? Thank you

13 September

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    Sep 13, 2013, 08.15 AMby Marvelgirl

    I’m currently making skirt 107A. Is there a webinar or instructions with pictures to explain how to put the facing, lining and skirt together?? I can’t work out how to do it from the written instructions.

12 September

10 September

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    Sep 10, 2013, 07.07 PMby Twigz

    Dear Burdastyle-Team,

    I was trying to register for the webinar of waistbands. I am logged into my burdastyle account right now, so I know that the username and password I am using are correct. However when I got onto the page to checkout it asked me to log in and I could not log in with my usual username and password. Would like to buy the webinar, but am not getting past this point.

    A second question I have is: once I’ve bought the webinar can I download it if I am unable to attend live? I read this somewhere, but didn’t see it stated specifically wrt this webinar.

    Would appreciate assistance with the above.

    Many thanks.

    Kirsten

  • Missing

    Sep 10, 2013, 07.06 PMby Twigz

    Dear Burdastyle-Team,

    I was trying to register for the webinar of waistbands. I am logged into my burdastyle account right now, so I know that the username and password I am using are correct. However when I got onto the page to checkout it asked me to log in and I could not log in with my usual username and password. Would like to buy the webinar, but am not getting past this point.

    A second question I have is: once I’ve bought the webinar can I download it if I am unable to attend live? I read this somewhere, but didn’t see it stated specifically wrt this webinar.

    Would appreciate assistance with the above.

    Many thanks.

    Kirsten

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    Sep 10, 2013, 12.29 PMby drapper

    i have a problem with paying for patterns i recently tried to buy. when i went to the checkout page it came up with payment refused because of a previous refusal on that particular card number. I have had to change my card because of my bank account being hacked. can you tell me how I can resolve this problem yous susan donachie

7 September

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    Sep 7, 2013, 10.10 PMby Hansje Görtz

    Dear Burdastyle, i uploaded a project based on a Burdastyle pattern today (blouse). I added in the description the number of the project after ticking the ’ based on a Burdastyle project’ box but it doesn’t accept this. It keeps asking me to ad the pattern number or description. In the end I just added the project as one I made ip myself as i couldn’t get it to work otherwise. Please can you tell me what I was doing wrong? Thank you in advance! :)

    Hansje

3 September

  • Missing

    Sep 3, 2013, 03.59 PMby Rclay002

    I am making the burda cape 112. There is a pattern piece number 8 that is on the printout,but I do not see where the instructions use this piece . Please help!

1 September

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    Sep 1, 2013, 09.19 PMby marvage

    Hi there – I recently registered for the Working with a Muslin webinar knowing I couldn’t attend but expecting to receive a download link to the recording. I have contacted Burdastyle through the contact form but have heard nothing back. Hoping you can help me out. Thanks! I can send my proof of registration if you need to confirm that I signed up for the webinar.

29 August

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    Aug 29, 2013, 12.01 PMby keepsakefiber

    How do I delete a pattern from my library?

28 August

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    Aug 28, 2013, 04.33 AMby Juanadavis

    How do I access my purchased Webinars?

24 August

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    Aug 24, 2013, 12.12 PMby sarwen

    what is discount code

21 August

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    Aug 21, 2013, 06.23 AMby Sarahdeayton

    i purchased the peplum top today, but i cannot download the pattern. it gets stuck at about 500kb/1.38MB. what can i do.

    thanks

20 August

  • Missing

    Aug 20, 2013, 09.56 PMby klw2809

    Hi there… Am i a VIP member? If not how do I become one? thanks, kaz

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