Whiteb_thumb

BurdaStyle Support

Techniques

0

Projects

1

Views

5595

  1. Sign in to add a post

14 May

  • Missing

    May 14, 2014, 11.00 AMby lorenag

    I purchased two patterns but not the ones I wanted. The ones added to my account were some that I had shown interest in at an earlier time. How do I get the ones I’m interested in? The ones I want are from the Coconut Grove collection. Please help

    1 Reply

13 May

  • Missing

    May 13, 2014, 05.40 PMby Whitney Luckenbill

    Are the patterns (labeled available for download) that are in the Burda Style Magazine an additional cost?

    1 Reply
    • Letterbicon_large

      May 13, 2014, 07.44 PMby burdastyle

      In the spring issue of BurdaStyle US magazine (and in all of the BurdaStyle US magazines going forward), we will include 20 patterns as full-size inserts. The remaining patterns are available as paid digital downloads.

  • Missing

    May 13, 2014, 05.09 PMby brwnskngurl

    You give website address to download patterns but the addresses DO NOT WORK!!!

    1 Reply
    • Letterbicon_large

      May 13, 2014, 07.44 PMby burdastyle

      In the spring issue of BurdaStyle US magazine (and in all of the BurdaStyle US magazines going forward), we will include 20 patterns as full-size inserts. The remaining patterns are available as paid digital downloads.

11 May

  • Snoopy_sopwith_large

    May 11, 2014, 03.51 PMby cherex74369

    How many FREE patterns are we allowed to print off? Printed one, then the rest only allow me to print the instructions, not the full pattern pieces.

    1 Reply
    • Letterbicon_large

      May 11, 2014, 07.24 PMby burdastyle

      Some of our free patterns only provide instructions. You will need to thoroughly read the instructions to determine if they direct you to draft your own pattern pieces.

  • Photo-6_large

    May 11, 2014, 01.50 PMby leighpdeese

    I just purchased the online BurdaStyle magazine. How do I get the patterns that are sent with the magazine. Can they be printed?

    1 Reply
    • Letterbicon_large

      May 11, 2014, 07.25 PMby burdastyle

      The magazine and patterns will be two separate downloads found in your Pattern Library.

10 May

  • Hydrangeas_large

    May 10, 2014, 03.41 PMby Janel Miller

    I have purchased the island-placket-dress-042014. There are some pieces in the download that aren’t in the instructions, piece # 2, #4, #10 and #9. Can you help me with these? Do I need them for the pattern?

    1 Reply
    • Letterbicon_large

      May 10, 2014, 08.02 PMby burdastyle

      Some of our patterns will share a PDF with another pattern. If there are pieces on the PDF that are not mentioned in the Instructions, you can just ignore the pieces.

9 May

  • Missing

    May 9, 2014, 07.06 PMby disalt

    I purchased a video, but for the life of me I can’t figure out how to access it!

    1 Reply

7 May

  • Missing

    May 7, 2014, 10.40 PMby Hugh

    I was in the process of logging in when the power on my ipad died. I had entered my username and email, but not the password. Then when i tried to login, my password was not recognised.

    1 Reply
  • Missing

    May 7, 2014, 12.04 AMby pourlavicto1r3

    I was very disappointed with Burdastyle US Spring 2014 and would like to cancel or refund my subscription. How would I go about doing that?

    1 Reply

6 May

  • Missing

    May 6, 2014, 05.49 PMby brwnskngurl

    I purchased the Burdastyle.com Spring 2014. It lists pattern available as a download and gives an address…example http://bit.ly/1cCT2DU …I type that in and it goes NOWHERE…PLEASE HELP!…What am I missing?

    1 Reply
    • Letterbicon_large

      May 6, 2014, 06.11 PMby burdastyle

      In the spring issue of BurdaStyle US magazine (and in all of the BurdaStyle US magazines going forward), we will include 20 patterns as full-size inserts. The remaining patterns are available as paid digital downloads.

  • Croquis-2-etude-pantheres-des-neiges-blog_large

    May 6, 2014, 04.17 PMby clatourf

    I get some free pattern, but I only received the instruction, i’didn’t reiceve the PDF print pattern.

    1 Reply
    • Letterbicon_large

      May 6, 2014, 06.11 PMby burdastyle

      Some of our free patterns only provide instructions. You will need to thoroughly read the instructions to determine if they direct you to draft your own pattern pieces.

2 May

  • Avatar_facebook_large

    May 2, 2014, 01.45 PMby zoe-may

    The problem with new projects not appearing is happening again.

    1 Reply
    • Letterbicon_large

      May 6, 2014, 06.11 PMby burdastyle

      This issue should now be fixed.

24 April

  • Missing

    Apr 24, 2014, 04.39 PMby mab3l

    Hello, I recently purchased a sheath dress pattern (#109) and would also like to make another style on the pattern. How do I get the instructions for #108?

    1 Reply
    • Letterbicon_large

      Apr 25, 2014, 08.16 PMby burdastyle

      Some of our patterns will share a PDF with another pattern. If there are pieces on the PDF that are not mentioned in the Instructions, you can just ignore the pieces. If you want to make the other pattern, you will need to purchase the additional instructions.

  • Casual_colorblock_dress_1_large

    Apr 24, 2014, 05.28 AMby Alisa Sibrova

    Hello there, I am having a great trouble with my project upload. Tried to do it twice, on my project count it shows right amount of projects, but I don’t see my project in published projects, neither do I see it in my studio.

    I would appreciate some help, thank you! Kindly, Alisa

    1 Reply
    • Letterbicon_large

      Apr 25, 2014, 08.16 PMby burdastyle

      The issue with uploading projects has now been resolved!

17 April

  • Missing

    Apr 17, 2014, 11.13 PMby Audrey McIsaac

    how or where do I watch the web seminars that I purchased

    1 Reply
    • Letterbicon_large

      Apr 18, 2014, 04.55 PMby burdastyle

      All registrants (regardless if they attend the webinar live) will receive a “Thank You” email the following Monday (if the live webinar was on Thursday) or Thursday (if the live webinar was on Monday) with a recording of the event, the Q&A transcript, and any additional downloads/resources referenced during the event. You will also have the opportunity to email the presenter any follow-up questions you might have after watching the recording.
      Please note that our webinar emails include live links and sometimes will end up in a JUNK or SPAM folder. If you don’t receive the email, be sure to check those folders.
      Thank you for your interest in our webinars!

  • Image_large

    Apr 17, 2014, 02.23 PMby pstefani

    How do you become a VIP member and how do you receive discount codes for bursa webinars?

    1 Reply
    • Letterbicon_large

      Apr 17, 2014, 04.21 PMby burdastyle

      We do not currently have a VIP program in place. We hope to one day in the future. In the mean time, to stay up to date on all our products and, occasionally, discount codes, you will want to make sure that you are signed up to receive our email newsletters.

14 April

  • Missing

    Apr 14, 2014, 05.29 PMby michiemichie

    I would like to purchase a PDF of the Jamie Shift Dress pattern #6075. I just signed up as a member. When I tried to purchase the pattern, it asks me for a code, but “6075” does not work. Where do I get the code? I just want to purchase the pattern!

    1 Reply

12 April

7 April

  • Missing

    Apr 7, 2014, 10.09 AMby junepatrickdelaney

    Burda Pattern 103AB Blouses.

    I have downloaded the pattern and find I have a piece No 22 which i do not know how to use .

    I am making the Black Keyhole Blouse Modell 103 Burda Style 11/2013.

    What is piece No 22 used for?

    June Delaney

    1 Reply
    • Whiteb_large

      Apr 7, 2014, 03.23 PMby BurdaStyle Support

      Some of our patterns will share a PDF with another pattern. If there are pieces on the PDF that are not mentioned in the Instructions, you can just ignore the pieces.

5 April

  • Missing

    Apr 5, 2014, 08.43 PMby Carmen Rodriguez

    Hi, today I bay a pattern, my question is if in the international purchase add $1 by comision? Or this comision is of my bank? , I live in México. Tkanks for your answer.

1 April

  • Missing

    Apr 1, 2014, 06.08 PMby Catherine Speak

    Re: Paradise found collection Island placket dress

    I was wondering if you could tell me where to locate the fabric that was used for the island placket dress?

31 March

  • P1010005_large

    Mar 31, 2014, 12.46 PMby rosadecatral

    Is there an online outlet for buying pattern paper? For delivery in Spain?

    1 Reply
  • Image7_large

    Mar 31, 2014, 07.20 AMby Ellen Hatteland

    What is happening with the member projects? No news??

    1 Reply
    • Whiteb_large

      Mar 31, 2014, 11.58 PMby BurdaStyle Support

      We are aware of the issue and our web team is working to resolve it as quickly as possible.

29 March

  • Missing

    Mar 29, 2014, 09.03 PMby beautycafe

    I am attempting to print from an HP1505. I cannot adjust the margins to accommodate your marks and cannot match up the pattern.

    1 Reply
  • Photo_me_large

    Mar 29, 2014, 02.25 AMby Regan Mackenzie

    Still problems. I have loaded a new project but it is not showing in my Studio..

28 March

  • Missing

    Mar 28, 2014, 04.27 PMby V. Ibero

    What’s happened to the PDF instructions? Why are they missing?

    1 Reply
    • Whiteb_large

      Mar 31, 2014, 11.56 PMby BurdaStyle Support

      English instructions for BurdaStyle patterns are now only available with purchase of the pattern PDFs. Instead of being available for download on the pattern’s store page, pattern instructions will appear in the user’s pattern library after purchase. All necessary information, such as fabric and notion requirements, is still available on the pattern store page. This includes multiple images (including technical drawings) and pattern difficulty ranking.

      This change took a variety of factors into account, including licensing agreements and the work put in by our BurdaStyle translators. If you have additional questions or concerns, please see http://www.burdastyle.com/faq/patterns or email us through our contact page.

27 March

  • Image7_large

    Mar 27, 2014, 09.06 AMby Ellen Hatteland

    The last member Project is from the 25th of March, and I’m not able to see any Activity from my friends either. I hope BurdaStyle can solve this problem soon!

  • Missing

    Mar 27, 2014, 03.11 AMby Rae Cumbie

    I paid for a webinnar about blogging in February. Everytime I try to watch the recording I get no response to the link. I am quite unhappy. Please let me know how to access the link. RAE rae.cumbie@gmail.com

    1 Reply
    • Whiteb_large

      Mar 31, 2014, 11.55 PMby BurdaStyle Support

      Have you tried to RIGHT CLICK the link and then SAVE to your computer? That will work on a PC. On a MAC, you would CTRL CLICK and then SAVE to your computer.

26 March

  • Image_large

    Mar 26, 2014, 05.51 PMby Karen Jackson

    Hi Any idea when the problem re uploading new projects is likely to be fixed?

25 March

  • Profile_photo_90x90__large

    Mar 25, 2014, 02.40 AMby lisascarolina

    I just read your March 18 reply to a question regarding the March 2014 Spring’s downloadable patterns, and I also thought they were included for free and that’s why I’ve been trying to access their pages. The magazine’s information is very misleading to a consumer who is lead to believe these are part of the issue’s purchase/subscription.

    1 Reply
    • Whiteb_large

      Mar 25, 2014, 05.19 PMby BurdaStyle Support

      Thank you for your feedback. I will forward it along to the appropriate department.

My Projects on Etsy

Burdastyle

http://burdastyle.com//profiles/burdastylesupport/wall?page=3