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25 June

  • Missing

    Jun 25, 2017, 02.03 PMby BarkWall

    I have looked and looked, but I cannot find out how to actually FIND the pattern I purchased and print out the PATTERN PIECES. I can print the instructions, but not the pattern pieces. PLEASE HELP.

    Thank you very much.

24 June

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    Jun 24, 2017, 01.22 PMby Angie H

    Why is my project taking more than 2 days to post to my studio and the project showcase? It is showing under my activity. It has taken over night before but never over 48 hours?

    2 Replies
    • Dsc_2782_large

      Jun 27, 2017, 09.19 AMby Angie H

      I guess no one bothers to repond to the comments that are posted to this support wall.

    • 027_large

      Jul 1, 2017, 02.45 PMby rugurl

      I have The same problem, Angie. I posted 2 projects on June 24th or 25th.My profile shows that I have 2 projects but they can’t be found anywhere.
      Will wait :)

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    Jun 24, 2017, 12.22 PMby missjackieo

    When uploading my projects , its works fine to the point when its published , but it only appears as existing in the activity feed , and it can take up to a week to appear in my studio and to appear in the members project page of the website . Why is is it so slow ?? its really frustrating.

6 June

  • Missing

    Jun 6, 2017, 08.50 AMby Flolat

    Bonjour, je souhaite commander un patron a télécharger sur votre site le bella6011 mais habitant en France je souhaiterais savoir s’il y a des frais supplémentaires si je vous paie par carte ? Salutations Florence latour

28 May

  • Missing

    May 28, 2017, 02.59 PMby bubu11

    Hello, the instructions of the pattern are in different languages

18 May

  • Missing

    May 18, 2017, 08.43 PMby bewt

    I’m just new to this. I want to view a free mini course but the log-in page won’t accept my email and password. What am I doing wrong?

10 May

  • Missing

    May 10, 2017, 09.22 AMby Naravadee Chkk

    Excuse Me Im live in thailand and can I buy your pattern?

26 April

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    Apr 26, 2017, 10.42 AMby Sunshine-

    I announced the project yesterday and it still does not exist on the site. It’s not on the wall or even among my projects. I see that I have one project more, but he does not appear anywhere. I dont know what happened?

25 April

  • Missing

    Apr 25, 2017, 07.22 PMby Diane Cullum

    How long does it take to receive an answer after submitting a question/problem? It’s been a couple of days since the coupon code wouldn’t work on a one day sale. I thought help would come sooner.

24 April

  • Dsc04139_large

    Apr 24, 2017, 03.43 PMby Sunshine-

    I have a problem with pattern. The pattern is chiffon spaghetti strap party dress 11/2014 #107, when I print this pattern there is number 7 of piece, but on paper instruction I don t have number 7 and I don t know for what that is. I hope you can help me.

19 April

  • Missing

    Apr 19, 2017, 07.06 PMby Torild Antonsen

    Hello,

    I received an email from you offering me 25% off on selected patterns. I would like one of them, but the sales code is not able to put in. Thank you in advance for fixing it. Best regards Torild Antonsen

15 April

  • Missing

    Apr 15, 2017, 08.59 PMby KEALG

    My test square printed out at 9.4 cm square. How do I make adjustments?

8 April

  • Profil1_large

    Apr 8, 2017, 07.21 AMby Elpida Kyriakou

    Recently, I see in my “Activity” that a lot of “strange” members have added me to their “friends”. Please, tell me how can I get rid of them. I don’t want to be added to anyone’s friends list without my agreement… Thank you very much… Elpida Kyriakou

3 April

  • Missing

    Apr 3, 2017, 04.46 AMby jokebale

    Not happy, purchased a pattern 5 minutes ago tried to open the down load but got referred to a annoying website and still cn not find pdf file!!!

28 March

  • Image_large

    Mar 28, 2017, 06.40 PMby Nina Helland Sortland

    Hello. I have made a project, but it does not appear in my Studio or in Projects. It shows that I’ve made a project in my activity, and I can see the project from there. Can anyone please tell me how I can make it appear in my Studio and in Projects? All the best, Nina

22 March

  • Missing

    Mar 22, 2017, 03.43 PMby reddbake

    DOES ANYONE KNOW IF CUSTOMER SUPPORT HAS RESPONDED TO ANYONE’S REQUEST? I HAVE HAD NO ONE RESPOND TO ANY OF MY CONCERNS. I BOUGHT AND DOWNLOADED PATTERNS THAT WERE INCOMPLETE.

21 March

  • Missing

    Mar 21, 2017, 07.49 PMby reddbake

    I bought two patterns yesterday. Neither of them seem to have cutting or sewing directions with them. One of the patterns doesn’t have all the pattern pieces. I have emailed customer service twice but have received no response. I don’t know what else to do.

17 March

  • Missing

    Mar 17, 2017, 11.29 PMby jkash

    How can I fix my uploaded pictures? They always stretch out – what formatting do I need to do first? Wish I could just upload from my phone or flickr.

4 March

  • Missing

    Mar 4, 2017, 04.04 AMby Janne Ingram

    I can’t find where on the site to put in my code for a download page of pattern from my book, can anyone advise me on how to download the pattern sheets to be printed? Thank you, Jan

3 March

  • Missing

    Mar 3, 2017, 03.11 AMby Jun Park

    Hello. I bought mod 120. Bib bloses pattern and has #9 &#10 on pattern. Whar are they for? Pattern says mod 1w0,121,122,123 byrda style 10/2010. Does all pattern on this one i bought?

15 February

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    Feb 15, 2017, 06.30 PMby Chiomzie Chifrost

    hello, this is the second time I am having this problem. I upload a project, it shows up on my wall/timeline feed but not in my studio. pls, be so kind as to fix it for me. thanks

8 February

  • Missing

    Feb 8, 2017, 06.25 PMby GeeGeeBee

    How do I update my payment information?

30 January

  • Missing

    Jan 30, 2017, 06.43 PMby Rita Beck

    I am currently working on Pattern 9421, Babynest. Having trouble understanding the instructions. Any help greatly appreciated

23 January

  • Missing

    Jan 23, 2017, 07.47 PMby BarbsBling

    I’ve looked at the pattern insert in your magazine?

    How do I get to pick out the pattern I want ? The insert is like a spider web with sooo many lines that I’ve put the magazine back on the shelf. i would like to try a pattern, thus I would appreciate advice on how to easily extract a pattern from the insert ?

20 January

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    Jan 20, 2017, 01.53 AMby playzone

    The website header states “Two Free Sewing Patterns” How do I get those?

18 January

  • Missing

    Jan 18, 2017, 05.27 PMby Mihosu

    I tried to purchase a pattern. I entered correct information of visa; however result was not sucessful and I got a error message about cvv number. In addition, in two times, two dollars have been withdrawn

16 January

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    Jan 16, 2017, 11.23 PMby Jennifer Joray

    I am trying to make the long sleeved paneled dress (jungle collection 2014). The directions are just as aweful and sparse as they were when I made the tunic peasant pintuck dress. I’m lucky I even figured it out. I am a really good sewer, but need directions!!! Any help? Please?? Thanks.

    Jen

14 January

  • 5460_227160825506_758520506_8128336_392839_n_large

    Jan 14, 2017, 04.40 PMby Chiomzie Chifrost

    I uploaded and published my project today, but it doesn’t show up in my studio.

  • Fb_img_1484217225658_large

    Jan 14, 2017, 02.06 PMby Pikabupu

    Hi i bought a paper pattern in our local shop. It says that i can find instructions here but i dont find anything? Can someone help me? I bought pattern 7752 dog coat

8 January

  • Missing

    Jan 8, 2017, 06.53 PMby Zombiegirl84

    Hi, I down loaded the weekend bag pattern, and the page where the pattern should be is blank. Can you please send the pattern to my email or get it to me another way. Thanks

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