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BurdaStyle Support

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26 September

  • Missing

    Sep 26, 2016, 05.58 PMby Joan Allonby

    On t he slope pattern I purchased the test sizing box measures 5 inches instead of the 4 inches that was stipulated. I didn’t scale the pattern when downloadinng and printing so I am assuming my printed pattern is outsized the sme as the test block. What is the problem?

22 September

  • Missing

    Sep 22, 2016, 10.08 AMby favor

    HI I PURCHASED A PATTERN EARLY BUT MY PRINTER WWOULD NOT WORK HOW CAN I ACCESS THE PATTERN AGAIN OR DO I HAVE TO PAY AGAIN.

  • Missing

    Sep 22, 2016, 08.13 AMby Michaud

    I cannot fond the pattern I bought Please tell me how to do Thanks

20 September

  • Missing

    Sep 20, 2016, 02.32 AMby pabloquintana

    Hi, I found two patterns from Burda for download in another site. Unfortunately this site only allows home printing, and one cannot see the whole sheet. Can you help me getting these patterns from your site directly? I can’t seem to find them. Patterns are 7136 Blouse and 7045 Shirt.

13 September

  • Missing

    Sep 13, 2016, 03.45 PMby rene

    I uploaded a sewing project today, but I can’t see it in the project showcase. What did I do wrong?

9 September

  • Missing

    Sep 9, 2016, 05.12 PMby dressmeinsilk

    I purchased the National Sewing Month kit. The digital magazine works perfectly (so far). I tried to access one of the patterns and it worked well. However, the individual patterns that came in the kit are not properly installing on my computer. When I extract the files I get the following error for the individual patterns:

    An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem.

    Error 0×80070057: Parameter is incorrect.

    ._09:2011 Sleeveless Blouse Type: File Date Modified: 8/29/2016 4:26 PM Size: 239 bytes

    I get the same error with each one of the individual patterns. I have searched on the internet and tried the solutions I found there, but they did not solve the issue.

    I am using Windows 10, with a 64-bit Operating System, x64-based processor. However, I tried it on a Windows 7 computer and got the same error.

    Any assistance you can provide will be greatly appreciated!

7 September

  • Missing

    Sep 7, 2016, 11.33 AMby anatkanot

    Hi, how do I change the email settings on my account?

2 September

  • Missing

    Sep 2, 2016, 02.47 PMby Lynette Polzin

    The discount code sent in the newsletter for the weekend is not working. It says it can not be applied to this order.

30 August

  • Missing

    Aug 30, 2016, 07.08 PMby Tiff1009

    I just ordered a pattern to print at home. I did it on my phone thinking it would send the pdf to my email and I could print it from my computer. The pdf popped up on my phone and now it’s gone. Does it really not come via email? And how do I get it back?

26 August

  • Missing

    Aug 26, 2016, 02.02 PMby aless

    I am in Australia and our A4 pages measure (just over) 8.25 inches X (just under)11.5 inches. How can I print my chosen patterns to the correct size?

17 August

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    Aug 17, 2016, 09.55 PMby mlandrews

    Im in Australia. The plus size patterns here are sizes 44 – 52. Converted to Australian sizes what are these sizes? :)

14 August

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    Aug 14, 2016, 12.38 PMby Angie H

    My project shows up as added under my activities but its not showing up in my studio or on the all projects page.

7 August

  • Missing

    Aug 7, 2016, 02.09 PMby fwhitmire

    I am interested in the August Denim kit, but wanted to know if I could get the two patterns that are plus sized in Misses sizing instead?

3 August

  • Missing

    Aug 3, 2016, 11.57 AMby ziliabypenlo

    Project page is not updated. I posted a project but is not shown in project page. I would like to see other members’ project as well as to get feedback to my posted one..

30 July

  • Missing

    Jul 30, 2016, 07.06 PMby 328nhf

    I am a Home Ec graduate with a teaching credential and have been sewing for about 70 years; therefore I consider myself an experienced sewer. I have made a wedding dress, suits (both men and women), and various other projects. I am now working on my first Burda pattern and find it very difficult. Why not put notches on seams rather than use numbers? I suggest you form focus groups for any future pattern development.

28 July

  • Missing

    Jul 28, 2016, 06.01 PMby Juliana Hernández

    Hello, sorry for my english. I Want to know if i buy a pattern come in all the sizes or Just one?

25 July

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    Jul 25, 2016, 06.28 AMby Maria Loupa

    Hello BurdaStyle since the last three days I can’t see any newer member projects. Also yesterday I tried to add a new project and it didn’t show at the projects. My Activity showed 6 projects but my studio had only 5 projects total amount. Then I removed the last project..

    Thank you.

23 July

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    Jul 23, 2016, 11.52 PMby Tacoinou

    Hi BurdaStyle support,

    My latest project is not showing up in my studio. I would appreciate it if you could fix it.

20 July

  • Missing

    Jul 20, 2016, 04.57 AMby Wandilo

    When I printed my test page for my pattern the square measures 11 × 11 cm but should be 10 × 10, how do I make it smaller?

15 June

  • Missing

    Jun 15, 2016, 06.42 AMby EMORINE

    Hello, I sign up to join Burda style and I would like to order some pattern but I can’t validated my order … Could you help me please thks in advance

11 June

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    Jun 11, 2016, 02.45 PMby DanaRose84

    Hello,

    There seems to be a lot of non-sewing stuff on the projects page that is clearly spam. It’s been there since last night.

    Dana

9 June

  • Missing

    Jun 9, 2016, 01.11 PMby amstylecreation

    bonjour, lorsque j imprime le patron, j ai tout sur une seule page, donc pas au format, j ai lu les instructions et tout vérifié mais impossible. merci pour votre aide;

5 June

31 May

  • Missing

    May 31, 2016, 12.46 AMby Yazmin Guzman

    Why cant I use the SEW30 discount code on my purchase – it says till May 30th - this message is May 30th…?

17 May

  • Missing

    May 17, 2016, 02.28 PMby Larussell6

    Can I use PayPal with my order

14 May

  • Missing

    May 14, 2016, 11.00 PMby kanonakerrigan

    I purchased pattern 10/2015 111B. The instructions refer to numbers (for example "baste band ends together (7)), as if there are illustrations to be looking at, but I don’t see any illustrations, so I can’t tell what the instructions are referring to. Am I missing something? thanks

13 May

  • Missing

    May 13, 2016, 05.41 PMby Jane Cornett

    I bought the sewing with Knits video and in it she says that she will email the slides and moves quickly through them. I’m wondering if those that got the video can also get the slides. Otherwise, the video doesn’t help too much.

2 May

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    May 2, 2016, 07.10 PMby mayinaposada

    Hi. The survey’s page you sent me doesn’t exist…

24 April

  • Missing

    Apr 24, 2016, 01.55 PMby Rajashree

    I signed up for the emails and am expecting two free patterns. Where do I look for those.

15 April

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