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BurdaStyle Support

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22 February

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    Yesterday, 05.45 PMby LisuK

    Hi,

    Do you not accept payment via PayPal?

    Thanks Lisu

29 January

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    Jan 29, 2018, 07.03 PMby VeraWhite

    Hello. Is it possible to find an old pattern? I am looking for a toddler’s pants/jacket from Burda magazine approximately from year 1988-89-90

28 January

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    Jan 28, 2018, 05.37 PMby scmorton

    I am trying to pull up pattern 02/2014 #117. Why won’t it come up? I have tried several times

22 December

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    Dec 22, 2017, 04.35 AMby bfraser

    Why do Burda patterns not have seam allowances provided?

    1 Reply
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      Feb 1, 2018, 12.39 AMby JillValmadre

      I agree – it would be so great if they added them in. Its bad enough printing, taping, tracing, and then having to add seam allowance….soooooooooooo annoying!

11 December

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    Dec 11, 2017, 08.12 PMby eebecca

    Where can I find my last invoice? I need to print it and can’t find it anywhere.

8 December

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    Dec 8, 2017, 04.43 PMby SheridanCollege

    Hi, I just need to print out my last invoice for Safari Jacket 10/2017 #110A. Can you please send me a copy. Thank you. Barbara from SHERIDAN COLLEGE.

6 December

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    Dec 6, 2017, 10.07 PMby mariasf

    I upload projects but i can’t figure out how to reference the pattern that i used – anything i insert in that window is not accepted… can you pls help?

1 December

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    Dec 1, 2017, 10.11 PMby wandawfbrown

    I purchased two patterns several days ago. I can print the instructions but the patterns will not print. I even tried a different browser. Please fix this problem. My email address is wandawfbrown@gmail.com and my name is Wanda Brown.

25 November

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    Nov 25, 2017, 04.19 AMby mega

    Hi Burdastyle,

    The 50% discount code for Black Friday doesn’t work! I get this error message when I try to apply the code: “Discount couldn’t be applied. Please, try again.”

    Please help?

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    Nov 25, 2017, 02.00 AMby Dworley

    I had purchased BurdaStyle patterns today (black friday 11/24 6:50pm Mountain Standard time), but the FRIDAY50 code (aka Black Friday Sale) is not working. May I receive credit or a refund of the 50% to my credit card?

16 November

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    Nov 16, 2017, 11.43 PMby Kelsey Parker

    Hi there, I purchased a class a few months ago, then forgot about it, and now I can’t remember exactly how to find it! I was expecting it to be in my library, but it in not. Thanks!

5 November

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    Nov 5, 2017, 12.20 AMby avonwolff

    Hi, I just purchased a patter and it went to my library . I was able to download and print the instructions but I cant find the actual pattern.

3 November

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    Nov 3, 2017, 06.39 PMby pineapple33

    How do I upload photos to the Forum? I have a question in the Forum and someone replied indicating they might be able to help me if I posted a few photos of the pattern.

31 October

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    Oct 31, 2017, 09.17 PMby Belinda B

    I’ve been getting annoyed repeatedly with coupon codes you send in your newsletters that do NOT work. I’m even more annoyed that there is no immediate way of contacting support, ie. by telephone!

    Today is the last day for me to get 50% off any course and the code you sent this month (ALUM50) does NOT work.

    Please address this TODAY. I’ve send messages by email and through your contact forms and there has been no reply.

20 October

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    Oct 20, 2017, 04.01 PMby irissmaus

    It’s too bad you have to jump through so many hoops just to order one downloaded pattern! I just want to pay for and receive my pattern.

    1 Reply
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      Nov 5, 2017, 12.22 AMby avonwolff

      Hey I am having the same problem. I was able to download the instructions but I can’ seem to find the real pattern.

18 October

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    Oct 18, 2017, 02.34 AMby SusannT

    Is it possible to purchase outdated patterns?

16 October

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    Oct 16, 2017, 08.43 PMby kazzie189

    hi i purchased pattern projects/092011-jacket-with-standing-coll however i asked for the instruction sheet along with the amount of material required to make the jacket but I still havent had this please can you either send me the instruction sheet along with the material required etc

    kind regards

    Karen

4 October

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    Oct 4, 2017, 06.32 PMby mwc

    Hello, I have just bought and cut out the pattern “Gathered Trench Coat 02/2017 #103” and it appears that collar piece #6 is not correct. It is a rounded collar when the pattern calls for a square collar. Please advise as to how I should proceed.

3 October

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    Oct 3, 2017, 04.51 PMby Jurgita Misiuniene

    I purchased the patterns. How long does it take when I will get it by post? In Lithuania.

27 September

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    Sep 27, 2017, 04.37 AMby donakay

    I had purchased several of the US version of Burda Sale magazine. Only about 1/2 of the patterns are actually printed with the magazine; the others are listed as downloadable. Each downloadable pattern has a URL but the URLs take me to the purchase site. Aren’t these downloadable patterns included in the price of the magazine?

    Thank you Dona

26 September

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    Sep 26, 2017, 02.23 PMby KathrynGH

    I can’t log in with my email and I clicked the button to reset password and it doesn’t send me a link. I just signed up yesterday and want to buy the sew along project but can’t.

25 September

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    Sep 25, 2017, 03.48 PMby kristibenedict

    I have difficulty finding the fabrics I want to sew my garments. Does Burda have links to fabric suppliers, or offer ideas of where to purchase fabrics that are appropriate for their patterns? Thanks.

22 September

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    Sep 22, 2017, 01.30 AMby rkdavis324

    merihn, I am having the same problem

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    Sep 22, 2017, 01.27 AMby rkdavis324

    When I go to BurdaStyle.com I am logged in, but when I go to Burda Style Academy I’m asked to sign in but my email or password won’t work. Do I need to set up another account with the Academy?

21 September

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    Sep 21, 2017, 04.49 PMby Nunu Faris

    Hi, I just purchased( Bell Sleeve Dress 12/2016 #112). The pattern is not the same dress!

    Any suggestions?

    Nada

16 September

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    Sep 16, 2017, 03.19 PMby merihn

    Hi, I want to enroll in a course, but I can’t log in to the academy. I know my username/email and password and yet it keeps telling me my login details are invalid. How do I log in?

    1 Reply
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      Sep 22, 2017, 10.21 AMby rkdavis324

      Hi, I am having the same problem with signing up for a free class has anyone responed to your post?

13 September

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    Sep 13, 2017, 11.06 PMby pandymonium

    I have received my pattern, no problems. Now do I get a sewing guide? Wendy

    1 Reply
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      Oct 16, 2017, 08.45 PMby kazzie189

      have you had a response as I seem to have the same problem with a pattern i purchased thanks

  • Missing

    Sep 13, 2017, 01.15 PMby lisanaron

    I am trying to download one of the free patterns, but I would like it in English and in inches and I don’t see the option for either. Can anyone help me, thanks. Lisa Naron

11 September

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    Sep 11, 2017, 04.00 AMby sewinpve

    Hi, is there a way to view the patterns with the line drawing versus the made up sample? Without having to click on each picture. Thank you.

7 September

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    Sep 7, 2017, 12.09 PMby lakaribane

    I wrote and got no reply. I am very frustrated. I signed up to the Burdastyle Teaching Certification course at Burdastyle Academy on Aug 30th. While looking through the course material, I noticed errors and omissions in the pattern list. I tried to contact Customer Service but couldn’t find a link, window, chat box or any other means of contacting them directly.

    So I sent a message to you. No answer as of writing this. Why?

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