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BurdaStyle Support

Techniques

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Projects

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7591

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4 September

  • Missing

    Yesterday, 03.24 PMby shoosh

    Hi I buy patrrn from you but i did not know how to join it with to gather althowgh i read the step I want some body make vedio for my oattren and i will buy what ever

    1 Reply
  • Missing

    Yesterday, 02.26 PMby Fynbos

    After filling in details on the purchase page I keep getting the message ‘sorry, the purchase cannot be completed’. I’ve tried three times. What am I doing wrong

    1 Reply
    • Letterbicon_large

      Yesterday, 07.25 PMby burdastyle

      Can you try a different Internet browser to see if that clears up the issue?

2 days ago

  • Missing

    2 days ago, 03.53 PMby Jennifer Edwards-Parkinson

    I am unable to use the code given in the ebook to download the pattern. It keeps say “error, wrong code”.

    2 Replies
    • Letterbicon_large

      2 days ago, 06.27 PMby burdastyle

      Which eBook are you referring to?

    • Missing

      Yesterday, 06.46 PMby Jennifer Edwards-Parkinson

      I bought BurdaStyle Style Vintage modern online through Amazon, I have since tried it again and it worked. It may have just been an issue temporarily. Thanks anyway

31 August

  • Missing

    Aug 31, 2015, 01.32 PMby Hannalie Kitshoff

    Hi Want to know where to find code from e-book, which e-book, how do I obtain it?

    Would love to download the shift dress.

    1 Reply
    • Letterbicon_large

      2 days ago, 06.27 PMby burdastyle

      Which eBook are you referring to?

25 August

  • Missing

    Aug 25, 2015, 05.47 PMby kogonek

    02/2013 #127. I recently downloaded this pattern. There were no instructions. Where would I find them?

    1 Reply
    • Letterbicon_large

      Aug 26, 2015, 04.09 PMby burdastyle

      The pattern and the instructions will be two separate downloads found in your LIBRARY.

  • 20150128_210653_large

    Aug 25, 2015, 07.25 AMby Maria Hayek

    Hi Burda Support,

    I added a technique to my toolkit, but my toolkit doesn’t exist. Looking around in my profile, it seems that these techniques should appear in my studio? All I have there are the projects I added myself. Can you please help? Looks like a software bug…Possibly the toolbox has changed path and/or name, and it wasn’t updated in the add to toolkit button, that is, it still sends to the old non-existing address or something like that and there’s no error checking mechanism for it…

    Thanks, Maria

  • Missing

    Aug 25, 2015, 06.33 AMby SueMH

    Hi, when I put up a project " based on " a Burda pattern, I tick this box and put in the relevant pattern date, name and number, but I get a error saying I need to add it. Am I doing something wrong? Thanks for your time.

23 August

22 August

  • Missing

    Aug 22, 2015, 02.33 PMby Willy D'hont

    Hey, Can you pdf file Annex translating English (USA) to Dutch. If so I would be very happy with that. Regards Rita Van Kerckhove

    Hey, Can you pdf file Annex translating English (USA) to Dutch. If so I would be very happy with that. Regards Rita Van Kerckhove

    Is e

    1 Reply
    • Letterbicon_large

      Aug 24, 2015, 07.05 PMby burdastyle

      This is the US division of BurdaStyle. All of our patterns are only available in English.

13 August

  • Missing

    Aug 13, 2015, 06.28 AMby cookiegirl

    I am new to sewing, and I was hoping to learn to sew using the patterns from Burdastyle. So I purchased the July package and started with the easy one – the blue summer blouse – but as it turns out, the instructions on the patterns are so difficult to understand and follow that I’ve had to rip open the piece so may times and its still not complete. I won’t give up, but you should really try to make the sewing instructions easier and simpler to follow – of perhaps offer a sewing video or tips on how beginners can make the most of the patterns and learn effective sewing at the same time. A picture tutorial would also help you know. Please try to support beginners who don’t really understand all of the sewing lingo. Thank you.

    1 Reply
    • Letterbicon_large

      Aug 13, 2015, 04.09 PMby burdastyle

      We do offer many instructional videos and tutorials. Click HOW-TO in the menu bar above to navigate to that section.

      Also, our Discussions Forum (http://www.burdastyle.com/discussions) is a great place to look for help. Our members have a huge, collective knowledge of all things sewing-related, and chances are if you have questions or trouble, someone else might too. Search through past forum posts, or post a new one. You may find just the answer you need, and help others in the process.

      Finally, if you have a specific question about one of our digital patterns that you can’t get help with by using the above suggestions, you can email your inquiry to answers@burdastyle.com.

      I hope that helps!

11 August

  • Missing

    Aug 11, 2015, 05.59 PMby miekewichers

    I bought pattern Designer Cascade Dress 05/2011 #157 online. It says it is size 8,10,12,14,16 so that is 5 sizes. The pattern has 6 lines, so 6 sizes. Would that mean size 18 is included?

    1 Reply
    • Letterbicon_large

      Aug 12, 2015, 09.54 PMby burdastyle

      The size range has been corrected to include SIX sizes: 34, 36, 38, 40, 42, 44

1 August

  • Missing

    Aug 1, 2015, 04.10 PMby madkencam

    I was checking out and entered all information for one of the sew alongs and got an “invalid csrf code” message so could not make the purchase. Because it didn’t work on my phone I then tried to purchase on PC but there is a price difference of $3 less when trying to purchase on my phone. Could not find the same $16.99 offer on PC or iPad. I was going to enroll in one of your other courses but This makes me not want to purchase anything from BurdaStyle. 1. Why was it giving me that message and 2. But most importantly Why do you offer different retails??

25 July

  • Missing

    Jul 25, 2015, 06.02 PMby Jennifer Williams

    I would like a refund for the following purchases: - Basic Bodice and Sleeve Sloper - Basic Skirt Sloper - Basic Pant Sloper - Basic Fitted Dress Sloper - Basic Shift Dress Sloper

    on July 23, 2015, for a total amount of $29.95.

    The reason I am requesting the refund is because I expected the instructions/slopers to contain information for custom fitting to my specific measurements. Instead I plan to take the “Draft Your Own Personal 5 Piece Sloper Collection” course.

    Please let me know how to proceed.

    Thanks for your time.

    1 Reply
    • Letterbicon_large

      Jul 26, 2015, 08.00 PMby burdastyle

      I have replied to your email regarding this issue.

24 July

  • Missing

    Jul 24, 2015, 04.12 PMby marietheresedeloof

    HELLO I have just regitered, I Have chosen my "bouclé jacket "(104) I would like to order, pay…confirm… and download … but I can’t . Can you help me, please?

    1 Reply
    • Letterbicon_large

      Jul 26, 2015, 08.03 PMby burdastyle

      If you have put items into your cart, click the SHOPPING CART icon at the top of any web page and you can proceed with your purchase from there.

15 July

  • Missing

    Jul 15, 2015, 04.46 AMby Pab6816

    Can someone tell me Where I can purchase ban roll for hemming delicate fabrics for a tiny hem?

14 July

  • In_florida_large

    Jul 14, 2015, 05.21 PMby Allison Page

    Hello: regarding my post question about accidentally marking inappropriate on a comment: the commenters name is Ellen Hatteland, commented on my big wide summer pant. Thank you!

    1 Reply

13 July

  • In_florida_large

    Jul 13, 2015, 11.33 PMby Allison Page

    I accidentally marked a comment on my project as inappropriate which was a mistake! How do I take inappropriate off of the comment? Thanks.

    1 Reply
    • Letterbicon_large

      Jul 14, 2015, 03.49 PMby burdastyle

      If you can let us know the username of the member you commented on, we can unmark the entry.

2 July

  • St_patty_90x90_large

    Jul 2, 2015, 11.04 PMby Mokara

    Dear BS, is there a way to stop getting updates for Activities of BS staff? I would like to go back to the way it was before, getting updates from people I’m following / friends with. Please let me know. Thank you!

    1 Reply
    • Letterbicon_large

      Jul 14, 2015, 03.47 PMby burdastyle

      To turn off Activity Notifications from BurdaStyle Staff:
      Click your USERNAME in the upper right corner of any web page
      Click ACCOUNT
      Click NOTIFICATION SETTINGS
      UNCHECK anything you do not want to be notified about
      Thank you for being a member of our Community!

29 June

  • Missing

    Jun 29, 2015, 03.47 PMby laddybuck

    I’m feeling extreamly discouraged from logging onto Burda Style with these new pop-up advertsements, that take up the entire bottom of my screen and will continue to open an entirely new page when I’m trying to purchase a pattern. I love Burda Style and I try to buy as many online patterns as I can afford, but I’m not likely to contunie if these advertsements contiune. Burda Style is not a free resource, we pay for our use. Why do you subject your customers to this?

    2 Replies
    • Letterbicon_large

      Jul 2, 2015, 02.58 AMby burdastyle

      If you click on the ad, you will get the option to opt out of future ads.

    • St_patty_90x90_large

      Jul 2, 2015, 11.02 PMby Mokara

      I tried clicking on the ad, but there are so many… however, I downloaded Adblock Plus, it’s free, and it took care of this issue for me, I’m very happy. I use Chrome & they have it for different browsers, try it: https://adblockplus.org/

27 June

  • Image_large

    Jun 27, 2015, 04.46 PMby Kirstin Bozyk

    Flared Dress 5/2015 #109. Thank you.

    1 Reply
    • Letterbicon_large

      Jul 3, 2015, 02.59 AMby burdastyle

      The instructions for this dress have been updated. You can download the new version from your Library.

24 June

  • Image_large

    Jun 24, 2015, 09.24 PMby Kirstin Bozyk

    Hello. I downloaded the Lace Flared Dress from May 2015, and the sewing instructions say “see sewing course to continue.” What sewing course are they referring to? Where can I find it?

    1 Reply
    • Letterbicon_large

      Jun 26, 2015, 06.25 PMby burdastyle

      What is the full name and number of the pattern?

  • Jcc_large

    Jun 24, 2015, 06.44 AMby Joanne C.

    I’m from Bahrain. Where can I get a HARDCOPY magazine of Burda locally? Been downloading pdf files and would like to try out the printed magazine with pattern inserts. tia!

    1 Reply
    • Letterbicon_large

      Jun 26, 2015, 05.55 PMby burdastyle

      We do not have a list of local (to you) bookstores that carry our magazines. Most stores order from a distributor and we do not have access to any other company’s customer list (your local stores).
      You can also purchase the print magazine from via the Interweave online store:
      http://www.interweavestore.com/catalogsearch/result/?q=burdastyle

23 June

  • Missing

    Jun 23, 2015, 11.19 AMby Hobzee

    I forgot my code and whenever i try to download something they request it.

    1 Reply
    • Letterbicon_large

      Jun 23, 2015, 05.28 PMby burdastyle

      If you could provide more detail about the code being requested, I will try to help. What are you trying to download?

18 June

  • Missing

    Jun 18, 2015, 09.00 AMby Louretta Nel

    How do I find a collection? For example, I saw a pattern in the “Denim Days Collection”; I couldn’t find the collection when I searched and sitting scrolling through hundreds of blouse pictures in the pattern section is a no go.

    1 Reply
    • Letterbicon_large

      Jun 23, 2015, 05.26 PMby burdastyle

      All of our pattern collections are housed in the Editors’ Pick blog department. So, that is one way of searching all the past collections!

17 June

  • Missing

    Jun 17, 2015, 07.11 PMby 7starnorth

    I am trying to sew a lining into the Melissa’s Dress, variation 3 by Melissa Fehr. I cannot figure out how to sew the lining to armholes and flip it right side out to complete sewing lining into skirt part.

15 June

  • Missing

    Jun 15, 2015, 11.41 AMby Madalina Ilisescu

    Hi,I’m from Romania,Europe and I’d like to buy a couple of patterns. How can I do that? Thank you!

    1 Reply
    • Letterbicon_large

      Jun 15, 2015, 08.22 PMby burdastyle

      All of our available patterns come in downloadable .pdf files. Once you click “Get It” on the pattern page, the pattern is automatically sent to your Purchase History page within your profile. Go to your profile by clicking on your username, and click on Library. You can also access your Library in the right-hand side of the homepage.

12 June

  • Missing

    Jun 12, 2015, 12.15 AMby o0helen0o

    User Wendy696 is using the community to advertise a commercial fashion website. Her posts on the wall are worded to sound as though she has made whatever clothing is pictured, but then she has a link to this website – http://www.wsdear.com Can she please be banned or blocked?

8 June

  • Missing

    Jun 8, 2015, 08.19 PMby Stephanie35205

    I want to pay for an order with a Prepaid Visa, but the payment page wants the name on the card and billing address. How do I use Prepaid cards and Gift Cards?

  • Burdaprofile_large

    Jun 8, 2015, 08.42 AMby ctharp

    I would like to introduce myself, I am Claire Cochran, the creator of the SA Curve rulers. I have completely redesigned my measuring wheel for the sewing community and have put it on Kickstarter and called it the Curve Runner. I am looking to get the word out to as many interested people as possible. Here is the Kickstarter Link:

    https://www.kickstarter.com/projects/2037667421/curve-runner-a-great-way-to-measure-curves

    I was wondering if I could put the information about the Kickstarter campaign on your projects page.

    I would be eternally grateful if that is OK. The campaign just has 3 weeks left.

    Thanks! Claire

1 June

  • Image7_large

    Jun 1, 2015, 04.38 PMby Ellen Hatteland

    Hi BS Support, Activity I am following is gone… Hope you will fix it very soon.. Thanks :)

    2 Replies
    • Missing

      Jun 1, 2015, 06.29 PMby burdatestuser2

      Hi Ellen, We’re in the middle of updating the site. This should be fixed within 24 hours. Thanks!

    • Image7_large

      Jun 4, 2015, 05.34 AMby Ellen Hatteland

      Hi again, Thanks for reply, but there are still no “activity I am following” coming up.. Hope the problem will be solved very soon.

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