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BurdaStyle Support

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23 October, 2012

  • 09:08 PM

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    BurdaStyle Support commented on the forum topic Bad Pattern Instructions

    Hello Bonita,

    We apologize for your confusion. Please note that many patterns by burda style magazine will include multiple pattern variations on one printout. The particular pattern you purchase…

  • 08:45 PM

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    BurdaStyle Support commented on the forum topic Bad Pattern Instructions

    Hello Sallyanne,

    I apologize for your frustration with our service and product.

    All patterns by burda style magazine are created in the Burda Fashion Factory in Germany. We are recently collec…

  • 08:13 PM

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    BurdaStyle Support commented on the forum topic Can't purchase pattern - help!

    Hi Dawngirl,

    I apologize for the frustration you experienced when purchasing from BurdaStyle.com.

    In order to verify a credit card our payment provider, Braintree, has to send a request to the c…

  • 07:37 PM

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    BurdaStyle Support commented on the forum topic Can't purchase pattern - help!

    I am so glad it is working now! Please let us know if you continue to encounter problems.

    Best,

    BSS
    Answers@burdastyle.com

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