Burda Style For people who sew

Every time I try and upload a project I get a 500 Error, but it still saves it as a draft project. When I try and click on the draft version, I get the same Error. I didn’t realize this at first and so I have about 10 versions of the same project that I still can’t upload!

Jul 17, 2010, 03.55 PM by wendybirde

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16 Posts

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  Jul 20, 2010, 06.28 AMby sew4my3

  Well that’s not good! I have reported your issue, but in the meantime what browser are you using?

  Happy sewing from your friendly Burdastyle moderator!
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  Jul 20, 2010, 08.28 PMby alden

  Hey Wendy, we are working hard on this! hopefully we will have this all fixed soon!
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  Jul 21, 2010, 01.31 AMby wendybirde

  Yay, sounds good. I use Firefox but I tried in Safari and got the same error.
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  Aug 5, 2010, 09.23 PMby Jamie Leigh

  I am having the same problem but when I try to download and print a pattern i purchased (Anda)
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  Aug 6, 2010, 03.27 AMby dianegladys

  I tryed to download a pattern I get the same error
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  Aug 6, 2010, 03.52 AMby jenna35

  yea i am having the same problem, i reported it but i guess there working on it!!! arghhh!
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  Aug 6, 2010, 10.50 AMby ahunt86

  I’m having the same problem.
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  Aug 6, 2010, 12.54 PMby leeloe

  same here..
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  Aug 6, 2010, 05.10 PMby wendymichelle1015

  Yup, not able to download the print at home/at copy shop PDF’s for some reason…any status on that problem?
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  Aug 6, 2010, 05.19 PMby soaringviola

  Having the same problem, I tryed it with different patterns (Kasia, JJ, Jennifer…) but always the same: I can download the instructions but neither the home print nor the copyshop version of the pattern itself…
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  Aug 6, 2010, 06.07 PMby Pauline Yau

  I have sent two messages via the contact form and reported this on Twitter and have been totally ignored and I am really annoyed. This is the first experience I’ve had of this website and I’ve paid my money for a pattern which I can’t obtain and am also being ignored. I paid for Anda and am ready to get going with it but am currently unable to do anything. What is being done about this?
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  Aug 6, 2010, 09.42 PMby leeloe

  I agree! I paid for 3 patterns and i still can’t download any of them!! I to reported this via the contact form yesterday and still nothing! I really hope this will be fixed very soon. this is the first time I bought patterns this way and it’s not nice experience.
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  Aug 8, 2010, 10.31 AMby deb715

  Same here. I keep getting the 500 error. Sent 2 email and so far haven’t heard anything. Hopefully it will get fixed soon?
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  Aug 8, 2010, 08.02 PMby leeloe

  I think everything is ok now.. i can access my profile normaly and I finaly downloaded my patterns :)
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  Sep 1, 2010, 01.14 PMby brookiearr

  I get this error everytime I try to go to my profile! =[
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  Sep 28, 2010, 09.36 PMby Nancy Sinclair

  I get the 500 error about every 5 links I click. It does not seem to be confined to any one page, it happens with my profile, patterns, and the help pages. Does it have to do with the browser?

  1 Reply

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    Sep 29, 2010, 06.05 AMby sew4my3

    Hello Nancy,

    What browser are you using? If you go to your browser menu and empty your cache and then reset it, it might help. This often takes care of some of the issues when websites are running more information than your computer can handle. I have to do it every so often as well to keep those nasty ERRORS away. Let me know if it works or not.