I uploaded a project with 5 pics. Some of them were stretched, so I deleted them and placed the ones that should not look deformed. Now they’re gone. What’s wrong and how can I fix it?

After all, why most pics get deformed? Isn’t it enough to post pics under 475 px?

Dec 24, 2009, 11.06 AM by nojallakuutamo

Meme_large

33 Posts

  • Meme_large

    Dec 24, 2009, 01.50 PMby nojallakuutamo

    Why all pics end up to 475×594 px?

    1 Reply
    • Picture_2_thumb

      Jan 4, 2010, 04.26 PMby alden

      can you send me the url of the project? thanks!

  • 1fe0c2d2752be6b33ceb6011b117ec2d151e0efe_large

    Dec 25, 2009, 05.35 AMby spacey09

    I’m having problems myself tonight with a new project not even loading up at all and getting the dreaded 500 error message when I do load it up onto the site. This happened 8 times tonight and I’m so ready to just give it up on this site for good. Problem is there aren’t that many sites like this on the internet. :(

    And yes, I’m using Mozilla Firefox as my web browser and still getting the dreaded 500 server error message with the project upload.

    1 Reply
    • Picture_2_thumb

      Jan 4, 2010, 04.26 PMby alden

      Ugh i’m sorry to hear that! is it working now? Try up;oading a fewer amount of pictures.

  • Meme_large

    Jan 5, 2010, 06.24 AMby nojallakuutamo

    Alden, I deleted the whole project (http://www.burdastyle.com/projects/christmas-knitted-presents?all_images=1#project-shot-all) and uploaded it again. Now all pics do work, but some of them are stretched when they’re in view-all mode. I was wondering, why all pics beyond 475 × 743 px get stretched to that size?

    Thanks for your reply to my q :)

    2 Replies
    • Picture_2_thumb

      Jan 7, 2010, 04.37 PMby alden

      ahh well that is something our programmers are working on!

      The pictures will be cropped down because that is the size that is standard on BurdaStyle in order for things to look good on a design level the pictures can’t be a whole range of different sizes

    • 6e3656aa7036783b3e4bbc29f34d1029385afafe_thumb

      Jan 17, 2010, 11.44 PMby wzrdreams

      @ Alden: If our pictures are getting deformed, they do not look good on a design level. The design of the site really should service the users, not the other way around. I personally don’t mind resizing to a specific width, but it really is a lot to ask of the users to conform to a specific aspect ratio.

  • 234da2be1ba722bc26fa4322b927c0ba584dfb54_large

    Jan 6, 2010, 06.49 AMby kiraph

    I uploaded a project a few days ago, had trouble with it deleted it and started again and it worked.

    I decided (foolishly?) to change the order of my pics and now order isn’t changed, and one of the pics doesn’t show up when you click on it.

    How can I fix this? I really don’t want to delete the whole thing and put it up again (it has a make it attatched) plus I don’t think it would be right to ‘bump’ myself by posting the same project again.

    1 Reply
    • Picture_2_thumb

      Jan 7, 2010, 04.38 PMby alden

      what’s the url? I will look into this and let our programmers know!

  • Meme_large

    Jan 7, 2010, 05.25 PMby nojallakuutamo

    Can you ask the programmers something for me? Could it be possible to keep the aspect ratio of the original picture or simply not to stretch them if they are smaller than 475 px? What is the height maximum size? It would be very helpful to all of us, I see a lot of pix immensely deformed when I click on “view all”.

    Thank you for your time & effort :D

    1 Reply
    • Picture_2_thumb

      Feb 18, 2010, 08.34 PMby alden

      sure Ill ask them, the view all gets deformed becasue of another bug that they are working on :)

  • 234da2be1ba722bc26fa4322b927c0ba584dfb54_large

    Jan 7, 2010, 10.49 PMby kiraph

    Thanks Alden, it is http://www.burdastyle.com/projects/easy-as-dress It’s really bizarre, when you first look at the project, the pictures don’t appear but when you click on one of the blank picture icons, then the pictures appear…

  • 6e3656aa7036783b3e4bbc29f34d1029385afafe_large

    Jan 17, 2010, 11.38 PMby wzrdreams

    I tried to upload a second picture to my Party Pete project and although it is showing in the edit mode as uploaded, the picture is not there when I view the project. I would love to replace the current picture, but I have also had trouble in the past when I have tried this. It makes a broken link symbol were the first picture was and the new picture never shows up. In the past I have simply deleted the entire project and started over, which is not an ideal solution. I would really like to see the editing capabilities expanded so that we can start projects before they are finished (good place for note taking) and then be able to publish them later when we are satisfied with the picture order and details.

    1 Reply
    • Picture_2_thumb

      Feb 18, 2010, 08.34 PMby alden

      on it!

  • Dsc00724_large

    Feb 16, 2010, 01.43 AMby whatevs

    I am now having trouble posting pics. My original ones were sideways so I fixed them and re-posted, but now they’re not showing up. They’ll show up in my edit form, but not in the actual post. The url is www.burdastyle.com/projects/my-first-infinity Thanks in advance for the help!

    1 Reply
    • Burdastyle_moderator_thumb

      Feb 16, 2010, 02.22 AMby sew4my3

      Have you tried to delete the entire project and redo a new post? Sometimes it gets backed up on the original post when you mess with pictures more than once.
      Copy and paste your description before you delete so you don’t have to try and remember what was written the first time. Then go to upload a new project, paste your description and redo your photos you wish to post. That should give you a new post with pictures. Let me know how it works out for you.

  • Dsc00724_large

    Feb 16, 2010, 02.25 AMby whatevs

    Will that mess things up if people already commented and favorited the original project?

    1 Reply
    • Burdastyle_moderator_thumb

      Feb 16, 2010, 06.24 AMby sew4my3

      Oh, yes that will delete their comments as well. Sorry I didn’t realize you already had comments. Let me see if I can get you some help from the office. Someone will get back with you soon.

  • Dsc00724_large

    Feb 16, 2010, 03.37 PMby whatevs

    It’s okay, I already deleted the project and reposted it. Everything looks fine now. Thanks for your help! :)

    1 Reply
    • Burdastyle_moderator_thumb

      Feb 17, 2010, 12.49 PMby sew4my3

      If you need help in the future please feel free to contact me on my wall.

  • Missing

    Mar 14, 2010, 01.30 AMby narrawallee

    I am having trouble loading a photo this is what I do. 1-Fill in details 2-then click on finish 3-then I get a box that tells me I must select at least one project

    1 Reply
    • Burdastyle_moderator_thumb

      Mar 15, 2010, 11.17 AMby sew4my3

      Your issue has been reported.

  • 7723_173148089851_789404851_3795196_6663864_n_large

    Mar 17, 2010, 09.26 PMby smilam8

    I am having problems actually publishing my projects. I keep getting "The change you wanted was rejected.

    Maybe you tried to change something you didn’t have access to."

    1 Reply
    • Burdastyle_moderator_thumb

      Mar 18, 2010, 06.02 AMby sew4my3

      Some of you may have been experiencing a problem with the site causing “500 server errors” and the message “The change you want was rejected” to appear around the site. We are sorry for the inconvenience and we want you to know that our programmers are getting to the root of the issue. Thank you for your patience.

  • Missing

    Mar 23, 2010, 07.50 AMby narrawallee

    Still can’t put any photo’s up. Still telling me "You must select one project "

    2 Replies
    • Burdastyle_moderator_thumb

      Mar 23, 2010, 09.23 AMby sew4my3

      I have reported your issue.

    • Picture_2_thumb

      Mar 24, 2010, 03.21 PMby alden

      hey naeeawallee,
      Can you let me know which project you are trying to add photos to? if all else fails i know that some people have deleted the project and started over.
      Best
      A

  • Missing

    Mar 25, 2010, 01.57 AMby narrawallee

    Hi Alden,I have tried all projects have made the corinne pants would like to put them on “My Studio” have tried again after I have deleted but still not working.

    1 Reply
    • Picture_2_thumb

      Mar 25, 2010, 03.00 PMby alden

      what browser and os are you using? can you be as detailed as possible in your description of the steps it takes to have this happen? once we can reproduce it we can fix it. Be sure to let me knwo what part of the upload process is giving you trouble

  • Missing

    Mar 26, 2010, 08.04 AMby narrawallee

    Hi,

    Thanks for getting back to me.

    I’m using Windows 7 (32bit) and Mozilla Firefox 3.62 and IE 8. The main problem comes when selecting the material type as no matter what is selected you are returned to the form (after submitting) with the following error: “Project uploads require at least one material.” Also if you select that the project is based on an existing project and have entered that project info you will get a similar error (“You must select a project”)

    In IE the page shows the following javascript errors:

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0) Timestamp: Fri, 26 Mar 2010 07:51:36 UTC

    Message: ‘0’ is null or not an object Line: 42 Char: 505 Code: 0 URI: http://www.burdastyle.com/javascripts/base_packaged.js?1268918661

    Message: ‘0’ is null or not an object Line: 115 Char: 237 Code: 0 URI: http://www.burdastyle.com/javascripts/base_packaged.js?1268918661

    Message: ‘0’ is null or not an object Line: 115 Char: 237 Code: 0 URI: http://www.burdastyle.com/javascripts/base_packaged.js?1268918661

    with the line 115 message repeated about 30 times.

    It does appear as the images are actually uploaded as it takes a little time for the post to fail – much much longer than I would expect for a text only post.

    Hope this is of some help.

  • Missing

    Mar 26, 2010, 09.18 AMby narrawallee

    I am not in to computers so I waited till hubby got home from work so he could read and answer you guys as I didn’t have a clue what you are talking about.

  • Missing

    Apr 6, 2010, 11.07 AMby narrawallee

    Just tried to add the photo again and still the same thing comes up has anybody tried to fix the problem I have been waiting for about 1-2 weeks now. Feel like Space09 ready to give up on this site.

  • Missing

    Apr 15, 2010, 12.27 AMby narrawallee

    Has anybody had the same trouble as me with loading a picture,nobody has got back to me with any help,all I would like is some help !!!!! have tried again and still getting the same thing.

    1 Reply
    • Burdastyle_moderator_thumb

      Apr 15, 2010, 04.10 AMby sew4my3

      Hmmm… I think Alden is looking in to your issue but I will double check to make sure. So sorry you are having to wait so long.

  • Main_picture_large

    Apr 21, 2010, 05.09 AMby 5294sandras

    How do I add a picture to the text?

  • Missing

    Apr 21, 2010, 08.04 AMby narrawallee

    Hope you find out, as I am still waiting for a answer.

    1 Reply
    • David_headshot_thumb

      Apr 22, 2010, 06.17 PMby mynameisdavid

      Hi Guys,

      I’m sorry you all are experiencing problems uploading your projects.

      When uploading a project on BurdaStyle, here are a few reminders and tips you should know:

      - All Project images should be at least 475 pixels wide. - An entry from each Category option must be selected before your project can be published. - If you are experiencing difficulty uploading all of your project images, try uploading a few at a time, then refreshing the page before resuming to upload the rest. - When in your BurdaStyle account, click on the “Projects” link to view all of your Published and Saved projects. Not all projects are visible on the initial “My Studio” front page.

      If you are still experiencing difficulty, I will need more information in order to adequately assist you. Please send the following answers to David[at]BurdaStyle[dot]com.

      - What internet browser do you use to visit BurdaStyle?
      - What is your computer system (Mac/PC)?
      - What was the proposed title of your project?
      - Were you successful in saving the project, or can you neither publish or save it?
      - What step or edition were you attempting to complete before you received a 500 Error or 404 Error message?

      Once we have the above information, we will attempt to duplicate your issue. If we cannot find a solution, we will report this issue as a “site error” to our Technical Support Team.

      Again, we apologize for the inconvenience and hope to hear from you soon.

      Best,

      David @BurdaStyle

  • Missing

    Apr 23, 2010, 09.09 AMby narrawallee

    Well now that we have figured it out, the problem is simple: When adding project information you must click on the little red links that say “Add new style” or “Add new material”.

    We thought that those links were to add a material or style that was not listed in the Styles/Materials selector boxes and not to add it to the project.

    1 Reply
    • 121bcd6a71a_avatar_thumb

      Jul 6, 2010, 09.03 AMby harrietbazley

      I’m having the same problem here; I can’t select either a material or a style, whether by clicking on the scrolling list or by clicking on the red links below each section, and without this data I can’t upload anything, let alone get the ‘based’ on field recognised. I’ve tried with three different browsers, two different operating systems and two different machines and am not getting anywhere….

  • Cimg2785_large

    Apr 24, 2010, 10.04 AMby michelle ><><><

    tried 4x tonight got the 500 error giving up i’ll try again tomorrow.The pics are 1.12 MB and under tried to upload 6, have done it before? could you tell me what to do better or is it just a site problem?

  • Cimg2785_large

    Apr 27, 2010, 08.52 PMby michelle ><><><

    Ok, now it is tues.haven’t heard anything from anyone. it still is not working error 404 now is showing up. really frustrated! want to list this project

    1 Reply
    • Picture_2_thumb

      Apr 27, 2010, 09.32 PMby alden

      Hey Michelle,
      Sorry you are experiencing this. Could you email answers with the information requested by david above? That way we can report and fix this issue

  • Cimg2785_large

    Apr 27, 2010, 10.09 PMby michelle ><><><

    windows internet explorer 8, pc, Bordeaux Swimsuit, cannot pub. or sav., right after in pressed finish to upload photos it would then go to error #, nothing has changed on my computer since the last project upload thanks

  • Cimg2785_large

    Apr 27, 2010, 10.51 PMby michelle ><><><

    pics, upload for my account ,on “picture about me”?

  • Cimg2785_large

    Apr 28, 2010, 10.33 PMby michelle ><><><

    any word on solving problem?

    1 Reply
    • Burdastyle_moderator_thumb

      Apr 29, 2010, 03.29 AMby sew4my3

      Send an email with your previous information to: answers@burdastyle.com. They should be able to help you there.

  • Cimg2785_large

    May 3, 2010, 11.23 PMby michelle ><><><

    Still waiting on a solution on the upload problem?can you help?

    1 Reply
    • Burdastyle_moderator_thumb

      May 4, 2010, 09.42 AMby sew4my3

      Hello michelle,

      Did you send the information that David mentioned above to answers@burdastyle.com? Sometimes it takes a little bit to figure out where the problem is and fix it. Your issue is important to the team. Thanks!

  • Cimg2785_large

    May 4, 2010, 05.20 PMby michelle ><><><

    i’ve sent it twice

    1 Reply
    • Burdastyle_moderator_thumb

      May 5, 2010, 01.19 PMby sew4my3

      Got it. Let me see if we can rush this a bit.

  • Pb190722_2_large

    Jul 4, 2010, 09.20 AMby curdis

    Hi there! I have a little problem here with my photos. I’ve been trying to edit my 3 existing projects by removing the old photos and adding new ones. I did not have a problem with my first 2, but the last one did not upload. The photos do show in my editing window, but not anywhere else. I’ve tried several times now. Had the 500 error message and reset my safari, but it did not help. I’ve added the link of the project pages below. http://www.burdastyle.com/projects/my-theresa-dress

    Can you please help me? Thanks

    1 Reply
    • Burdastyle_moderator_thumb

      Jul 6, 2010, 04.10 AMby sew4my3

      Yep, I see what you mean. Let me see if I can find you some help. In the meantime “Have you tried to empty your cache?”. That should help with the 500 error but the photo thing is something different and the tech people will have to help you. Someone should get back to you soon.

  • Kabalat_panim_94_-e_large

    Jul 7, 2010, 06.18 PMby red-lia

    Why is Tif format not allowed? I have some old project that are photogrphed and printed. I scanned them, hoping to be able to upload them, only to find that is not possible!

    1 Reply
    • 2_dsc_1140_thumb

      Jul 7, 2010, 08.27 PMby magdamagda

      open images in Paint click “save as” and under the name select the wanted extension for example jpeg and you get a jpeg file!

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