Is anyone else having a problem when they click on the free PDF download for a pattern, it doesn’t do anything?? PLEASE HELP!

Missing

5 Posts Sign in to add a post

  • Missing

    Feb 23, 2012, 03.03 PMby Jennifer Lewis

    I managed one pattern, but now it has quit working

  • Missing

    Mar 25, 2012, 07.17 AMby blairterry2

    I have been trying too but it keeps freezing I have sent a report problem message to Burda.

  • Img_0333_large

    Mar 26, 2012, 08.05 PMby sew4my3

    I’ve forwarded the issue to David for his review on the issue. He should have an answer for you soon.

    Happy sewing from your friendly Burdastyle moderator!

  • Letterbicon_large

    Mar 26, 2012, 08.23 PMby burdastyle

    Hello,

    We are seeing no problems with the download.

    Once you hit the “get it now” button the free pattern is automatically moved to your purchase history, from where you download it. When doing this, the site should also automatically redirect you there.

    If you don’t get redirected to your purchase history, you can get there manually by following these instructions:

    - Click on your name in the upright corner. (This will take you to your profile page) - Click the tab that says " My Account" - Click on the tab “Purchase History”

    Pattern download issues are often solved by doing one or more of the following:

    Check to make sure you have the latest version of Adobe Reader. Visit http://get.adobe.com/reader/ for download information. Click “Save As” instead of “Open” when downloading.Clear your internet browser’s cache. Check to make sure your browser’s Java-Scripts are enabled.

    Best,

    Emmy

  • Missing

    Mar 29, 2012, 12.35 AMby blairterry2

    Solved the problem all the pdf’s except the patterns themselves will download with earlier versions of Adobe Reader you need Adobe 10 to get the patterns. Its a little different to 9 so it takes a little of getting your head around it. Mine came down as a HTML then I had to save it to my desktop to get it to behave as a PDF. Now my head hurts but I solved it myself.

    • This is a question
  1. Sign in to add a post

Recent Posts

Burdastyle

http://burdastyle.com//discussions/patterns/topics/free-pattern-pdf-links-arent-working--2