I’ve had problems with my account for about 3 months now, with uploading projects.
Today, I tried to register again with a new account to see if I could just start over and upload my projects again.
The only problem is I have one email adress and I can only use an email once (with this account now).
So my question is Can I delete my account and start over?
If I can’t, can one of the people in charge do it, please?
Thank you and God bless :)
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Apr 12, 2010, 01.40 PMby sew4my3
Hello, So sorry to hear you are having issues. Could you please tell me what exactly are you having issues with? Are you getting a message when trying to upload projects? One issue that some members have had is that they forget to click on the pink letters below the boxes for “style” and “materials”. You have to click on the “add a” pink letters below the boxes and the style and materials will appear to the right of the box. If this still does not solve your issue let me know and I will try to help. Smile!
Apr 12, 2010, 05.51 PMby Lucia Rotundu
I need help, too.. Please.. I also wrote to Burda style on Contact section … but I did not get any answer !! I can’t post comments. .. They appear in activity section on members, but they cannot read them!! Is there something that I’ ve done wrong ? I marked a comment as inapropriate by mistake, I said I’m sorry! I want to undo this… but I cant… Is this the reason for that I am shutted out from Burda Community!??
2 Replies
Apr 13, 2010, 03.13 AMby sew4my3
Hmmm… that seems strange. I have reported it and hope to have someone back to you asap. Keep sewing from your friendly “Discussons Manager”.
Apr 22, 2010, 06.19 PMby mynameisdavid
Hi Lucia,
I apologize for the inconvenience. I am going to report this to our Technical Support team. In order to do so, please send me the following to David[at]BurdaStyle[dot]com:
- Your Internet Browser
- The type of computer you are using
- Your City and Country
- The time you last tried to perform this task and received the error.
Hopefully we can resolve this for you soon.
Best,
David
Apr 13, 2010, 01.12 AMby seussian
Sew4my3, THANK YOU SO MUCH! It worked! I uploaded about 3 more projects today alone :) I’m happy now :) I cant believe my problem was simple to fix! Again thank you!
Lucia, I’m sorry, but I don’t know how to help you. :( You might want to start a new topic, so more people can see and help you
God bless you both :)
1 Reply
Apr 13, 2010, 03.14 AMby sew4my3
I am so glad it was an easy fix. I am off to see what you’ve posted. Keep sewing!
Apr 23, 2010, 05.03 PMby Lucia Rotundu
Yes, David the problem with the messages is persisting… I ’ll write you imediatelly to give the details.. Thank you!