Hi there

I am getting an “404 error” message, when trying to access my profile. According to that message “The page that I am looking for does not exist. Please check the address and try again.” I am still able to log in and out of my account, I just can’t access anything on my profile. For example, whenever I click on my wall, my activity or anywhere else on my profile, the “404 error” pops up. That’s the first time I see something like that. I did try to reset my safary and emptied cache, but it did not help. I also tried accessing my profile from another computer and got the same message. I would be so happy, if someone could make it work again.

Jul 14, 2010, 11.38 AM by curdis

Pb190722_2_large

47 Posts

  • S_lvi_helen_large

    Jul 14, 2010, 10.08 PMby solvihelen7

    same thing happened to me today, probably a bug on the website, I sent a mail to burdastyle, hope they can fix it!

  • Bs_moderator_avatar_w_bolt_large

    Jul 15, 2010, 01.06 AMby sew4my3

    Hello members, Some of the the recent changes seem to have had a negative effect on some other areas and should be fixed shortly. Thanks for your time on this.

    Happy sewing from your friendly Burdastyle Moderator!

  • 071_large

    Jul 15, 2010, 01.47 AMby denisedamedesigns

    thanks for the info! same thing happened to my account today. I aslo sent a email.

  • Teen_large

    Jul 15, 2010, 02.01 AMby wishofhappiness

    Thanks for the info, the same thing happend to me today. I am just waiting on a respone from my report to burdastyle. The same thing happend when I tried to access everyone here, pages!

  • Bs_moderator_avatar_w_bolt_large

    Jul 15, 2010, 04.10 AMby sew4my3

    Please continue to let us know here on the status of your pages as I do daily reports. It just makes it easier for them to have all of the same issues in one place and work on them. Thank you all for reporting your issues and for your patience.

    2 Replies
    • Burda_pic_thumb

      Jul 15, 2010, 09.59 PMby lonestarcasie

      I am still having the problem as well. It started on Tuesday. A real bummer. Hope they fix it soon.

    • Missing

      Jul 16, 2010, 05.31 AMby kcladwig007

      I am also having the same issue and have sent in a contact form daily reporting it.

  • _logo_large

    Jul 15, 2010, 05.17 AMby fuccosim

    same thing happened to my account for 2-3days. and still cannot access yet! I aslo sent a email twice…..

    2 Replies
    • Picture_2_thumb

      Jul 16, 2010, 02.43 PMby alden

      Hi fuccosim,
      I’m sorry this is still going on for you! can you tell me what browser/os you are using? thanks!

    • _logo_thumb

      Jul 16, 2010, 02.58 PMby fuccosim

      hi, alden. thank you for reply.
      i’m using Mac OS X Ver.10.4. and i use Firefox and safari. i also try with windows98 + IE8.
      still not working……
      i hope you can help me out… thanx..

  • 3564046593_8ccecf44e7_large

    Jul 15, 2010, 06.42 AMby elegant-impressions

    Same thing happened to me – Both accounts are concerned: Elegant Impressions and immi..

    2 Replies
    • Bs_moderator_avatar_w_bolt_thumb

      Jul 16, 2010, 06.00 AMby sew4my3

      Hello Elegant Impressions. I am able to access your immi account without any issues but your Elegant Impressions one is still in Error. Here’s hoping for a fix to this issue soon! Happy sewing from your friendly Burdastyle moderator!

    • Avatar_thumb

      Jul 16, 2010, 06.11 AMby irmchen

      Thank you so much for your help. But I guess you fixed not the right account: It is " immi. " The one you picked was an immi (without the dot!) from HongKong but I am a German!

  • Flood_large

    Jul 15, 2010, 10.10 AMby ferret-mom

    Im having problems with my account as well. I have 12 Activity & 12 Wall posts but can not access them.

  • Teen_large

    Jul 15, 2010, 01.05 PMby wishofhappiness

    When will it go away??? Im bummed that I still cannot access my page.

  • Missing

    Jul 15, 2010, 02.52 PMby wackyblonde

    Still cannot access my wall or activities.

  • 2248651388_b7dff371cd_large

    Jul 15, 2010, 03.54 PMby victors

    Why do we need to be able to log into facebook from here? that link works fine but we can’t access the info we actually come here for? ridiculous

    3 Replies
    • Missing

      Jul 15, 2010, 05.36 PMby wackyblonde

      And it also posts everything you do on BS to your FB account. All the patterns you’ve bought and every comment you make. I don’t like that at all.

    • Bs_moderator_avatar_w_bolt_thumb

      Jul 16, 2010, 06.06 AMby sew4my3

      Hello VictorS,

      I am able to access your profile page, so was that one of your issues? Also, your issue with the facebook page has been sent in with my daily reports and with all of the access problems, don’t really know when you can expect a response. So sorry for that. Hopefully things will get back to basics soon. Happy sewing from your friendly Burdastyle Moderator!

    • Picture_2_thumb

      Jul 16, 2010, 02.48 PMby alden

      Hi Victor,
      Many people have asked to be able to link their accounts and share their projects with their friends on facebook. It is also just another way to log into the site that might be easier for some. Obviously we were trying to make the entire site break when we implemented this change :) We are working hard to fix it because we all know what people actually come here for! best
      Alden

  • Thb_whiteshoes_large

    Jul 15, 2010, 05.06 PMby loversandhaters

    i still can’t access my profile or activity as well.

  • Missing

    Jul 15, 2010, 05.48 PMby aprilrose76

    I’m getting this same error message when I try to download any pattern, both free and one that I paid for. I’ve sent two emails and haven’t had any response.

    3 Replies
    • Bs_moderator_avatar_w_bolt_thumb

      Jul 16, 2010, 06.10 AMby sew4my3

      Hello aprilrose76,

      Is there a particular pattern that you need immediately? I would be able to send it in a email if so. So sorry for all of the access issues.

      Happy sewing from your friendly Burdastyle Moderator!

    • Missing

      Jul 16, 2010, 03.05 PMby aprilrose76

      I sent you a message!

    • Bs_moderator_avatar_w_bolt_thumb

      Jul 16, 2010, 03.17 PMby sew4my3

      Hello Aprilrose76,

      I got your message but need you to send me your email in a message so I can send you the needed items. Thanks!

  • Jagg_large

    Jul 15, 2010, 07.12 PMby lizah

    I use to get 404 Error when I try to upload a project to my studio. I have to try like four or five times before it works. But it has been like that for months now so I’m used to it now, but of course it’s frustrating!

    4 Replies
    • Bs_moderator_avatar_w_bolt_thumb

      Jul 16, 2010, 06.08 AMby sew4my3

      Reported your issue along with the rest Lizah.

      Happy Sewing from your friendly Burdastyle Moderator!

    • Jagg_thumb

      Jul 16, 2010, 08.23 AMby lizah

      Thank you, Sew4my3!

    • Picture_2_thumb

      Jul 16, 2010, 02.46 PMby alden

      Hi LIzah,
      I’m sorry you are experiencing this! What browser/os are you using?

    • Jagg_thumb

      Jul 16, 2010, 09.22 PMby lizah

      I’m using Mozilla firefox.

  • Missing

    Jul 15, 2010, 08.32 PMby sew-me-the-money

    This is still happening to me – has been for the last 3 days… can’t access any of my profile, projects, activity, anything actually apart from the main page. I am starting to get the jitters, want to access patterns etc!! PLEASE HELP BURDASTYLE I.T. GURUS!!!!

  • 071_large

    Jul 15, 2010, 11.51 PMby denisedamedesigns

    this is the second day with the 404 Error message – I cant access anything from my account!

  • Me2_large

    Jul 16, 2010, 12.49 AMby violetsky

    I’ve had 5 days of 404 errors, plus numerous 500 errors while viewing projects. I’ve had no reply from my email to Burda Style. I am seriously frustrated as I wanted to access my patterns, but can’t. Why do we need the whole facebook twitter thing? Especially if it going to cause so much chaos?

  • Teen_large

    Jul 16, 2010, 02.18 AMby wishofhappiness

    This is probably the third day with the 404 error…no reply from burdastyle. Nothing ccan be accessed which sucks.

  • Img_7017_large

    Jul 16, 2010, 02.30 AMby miss-elisabeth

    I can get to my account, but I can’t update anything or view any of my projects. I was getting excited about posting stuff, but after this I’m strongly considering giving up entirely and deserting ship. BurdaStyle – At LEAST post something on your blog about this letting people know what is being done to fix the website. I think the entire concept of BurdaStyle is fantabulous, but this lack of communication is just sloppy. I know you’re all probably working hard to fix it, but keep a professional front and let us know what’s up.

    2 Replies
    • Picture_2_thumb

      Jul 16, 2010, 02.33 PMby alden

      HI miss elisabeth,
      What browser and os are you using. We are trying to track down this bug but it is often very tricky! AS soon as we have that info it will be easier to pinpoint

    • Img_7017_thumb

      Jul 16, 2010, 04.40 PMby miss-elisabeth

      I’ve tried the latest versions of Firefox and Chrome on Windows Vista – cleared the cache in both, cleared cookies in both. No go.

  • Main_picture_large

    Jul 16, 2010, 04.46 AMby 5294sandras

    I am having the same problem. I uploaded one photo and it is displayed. When I try to add additional pictures, I receive the same 404 error message.

  • Bs_moderator_avatar_w_bolt_large

    Jul 16, 2010, 05.56 AMby sew4my3

    Thanks members, this is exactly the information I need for my daily reports. I haven’t heard any new news on the progress for a remedy as of yet, but am hopeful that it will be fixed quickly. As you know please keep me updated on your status.

    Here’s wishing for better Burdastyle sewing days, from your friendly Burdastyle Moderator!

  • 100_0259_large

    Jul 16, 2010, 06.24 AMby numedezyne

    I am also having the same problem. I have 31 activity and 31 wall posts. Please let us know what is going on and when it will be fixed. Thanks x

  • Avatar_large

    Jul 16, 2010, 08.09 AMby apfelbluete

    Please sew4my3 check my account: ’ apfelbluete ’ it is in Error since 4 Days! . Also my account ‘Elegant Impressions’ doesn’t work.

    4 Replies
    • Bs_moderator_avatar_w_bolt_thumb

      Jul 16, 2010, 01.06 PMby sew4my3

      Do you also have the account “immi”?

    • 3564046593_8ccecf44e7_thumb

      Jul 16, 2010, 05.15 PMby elegant-impressions

      ‘Elegant Impressions’ is a shared account from ‘Apfelbluete’ and ‘immi.’ We made this shared account because we want to offer patterns with our projects. This is so much work and we thougt we could reach more together.
      immi.
      Ps: Sorry for the ‘marked as inappropriate’!

    • Bs_moderator_avatar_w_bolt_thumb

      Jul 20, 2010, 07.03 AMby sew4my3

      Not a problem. Are you able to access everything now?

    • Avatar_thumb

      Jul 20, 2010, 07.52 AMby irmchen

      No!
      immi. – doesn’t work! :-(
      Elegant Impressions – also doesn’t work! :(

      I am using Firefox and Windows XP.

  • Mod_large

    Jul 16, 2010, 08.25 AMby ellie-sew

    I have the same problem: lots of error notifications when clicking on other members. Moreover I cannot reach my activities. Each time I try there is a notification saying that the requested website is an endless loop so that the action can never be finished. The same thing happens when I am logged in and then try to go to my name Ellie Sew. When I want to reach my studio I have to go over my wall and then I can click on the other items like my favourites. And last my wall is showing 10 new messages. However when going there I just find 2 old ones. Meanwhile I tried 3 different browsers (IE, Mozilla Firefox, Opera), but it is all the same.I would be glad for your help.

  • Img_7503b_large

    Jul 16, 2010, 09.01 AMby iroiro

    I have the same problem, and am also getting an error message when trying to view some other profiles as well. Very annoying as I appear to have 21 things in my activity to look at… I sent a message but have not heard back! Please fix it!

    1 Reply
    • Picture_2_thumb

      Jul 16, 2010, 02.33 PMby alden

      What browser/os are you using?

  • Photo_32_large

    Jul 16, 2010, 12.04 PMby kjbuff

    This is an amazingly annoying problem. 90% of the time I get the 404 error when trying to look at patterns. I had wanted to print the quick ballet skirt by pixielink to make for my niece, but continue to get the error anytime I try. :(

  • Avatar_large

    Jul 16, 2010, 01.29 PMby apfelbluete

    NO! Immi is Immi, and I’m Apfelbluete. and we have the joint account “Elegang Imprerssions”… “Apfelbuete” is defect!! HELP me please!

  • Picture_2_large

    Jul 16, 2010, 02.42 PMby alden

    Hi Everyone, I’m sorry this is happening, if we knew this was going to happen with the update we certainly would have fixed te issue prior to pushing it live. If you can tell me what browser and os you are using and what pages exactly this is happening on it will help us fix the problem much faster. Again we are sorry for the inconvenience and we will be fixing this as soon as we can! Best Alden

    3 Replies
    • Avatar_thumb

      Jul 16, 2010, 05.34 PMby irmchen

      The account * ’ immi. ’ * is totaly broken. Not one page is o.k. I am using Mozilla Firefox and Windows XP.
      At the account * ’ Elegant Impressions’ * it is nearly the same I get the message: FEHLER: UMLEITUNGSFEHLER. It is also the browser Mozilla Firefox and Windows XP.
      Best
      immi.

    • Dscn0006headpurple_thumb

      Jul 17, 2010, 12.05 AMby cquinn13

      I use firefox and cannot access my profile, wall, activity, or any of my pages. I can view the profiles of other members with no problem. I can view some projects, but not all of them. Discussion pages seem to work fine. I can put in all the info to upload a new project, but it gives errors when i try to upload, then tells me that the name has already been taken when I try it again. change the name, get an error, try again, name has been taken. The number of projects it says i have has increased every time i try (unsuccessfully) to upload a project. This is at least day 5, and I have sent reports.

    • Teen_thumb

      Jul 17, 2010, 02.40 AMby wishofhappiness

      Im using windows XP, its only happend when I tried to access my page, wall & activities. I could still comment on projects though. But it works fine now. Thanks for fixing it!

  • Avatar_large

    Jul 16, 2010, 03.05 PMby apfelbluete

    Mozilla Firefox und Internet Explorer

  • Missing

    Jul 16, 2010, 03.18 PMby redux

    I can’t access ‘Activity’, ‘Wall’, ‘Profile’ or ‘Purchase History.’ My OS is Windows XP and Browser Firefox v3.6.6. I have tried using Internet Explorer 8 and I get the same ‘404 Error.’

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