We have reported this issue to Area17(Website Techs), and they think it is a server issue. They are working with our server provider to get it fixed, and may need to put the site in maintenance mode for a few hours to do this. They have not given me an estimated time for when they plan to do this, but I expect an update very soon.

From what I have been told, the issue does not seem to affect profile privacy at all.

If you need additional help please let me know or contact answers@burdastyle.com.

Thank you all for your patience.

Dec 2, 2011, 06.27 AM by sew4my3

Avrww_large

11 Posts Sign in to add a post

  • Avrww_large

    Dec 2, 2011, 06.30 AMby sew4my3

    If you would like you can leave your information here in case Area 17 needs additional info.

    Real user name:

    Unknown user name:

    and any additional information that you think might be helpful. Please DO NOT LEAVE YOUR PASSWORD

    4 Replies
    • Patti_12-28-2011_large

      Jan 20, 2012, 04.05 AMby patti-r

      Real “Account Name”: Patricia Roman

      Unknown “Account Name”: Wendy Bond

      User name is okay, patti-r

      Shut my contact pm off again, do to spammers in the past.

    • Avrww_large

      Jan 20, 2012, 07.27 AMby sew4my3

      Got it! I don’t know why this is going on again. Crazy bug that just keeps coming back.
      I will send your information to the tech gurus.

    • Patti_12-28-2011_large

      Jan 25, 2012, 12.07 AMby patti-r

      YAY it is fixed!!!!!! Thank You and Emmy!!

    • Avrww_large

      Jan 25, 2012, 02.00 AMby sew4my3

      Yay! I simply love how Emmy does that!

  • 4343a36d4466c6f353525bdc97ba571be3128723_large

    Dec 5, 2011, 02.21 AMby kaitui-kiwi

    I changed mine back and it seems to have stuck but if they want to look at my profile:

    http://www.burdastyle.com/profiles/kaituikiwi

    Real user name: Melissa Robson

    Unknown user name: Caitlin Allen

    2 Replies
    • Avrww_large

      Dec 7, 2011, 12.11 PMby sew4my3

      I thought I had replied to you on the day you posted. Hmmm…. that’s weird!
      Anyway, as you probably already know we have our tech team working to correct the problem and I have passed along the your name and the information you have provided to see if that makes the cure easier.

      Thanks again kaitui-kiwi!

    • 4343a36d4466c6f353525bdc97ba571be3128723_large

      Dec 8, 2011, 12.26 AMby kaitui-kiwi

      Oh yes you did reply to me – and I changed it like you said – I’m just repeating myself ;)

  • Dscf6507_large

    Dec 14, 2011, 11.25 AMby urbandon

    Real user name: urbandon

    Unknown: Alla Sheffer ??

  • Dscf6507_large

    Dec 14, 2011, 11.29 AMby urbandon

    Facebook plug-in posts to someone else’s name….and they are NOT on BurdaStyle. Totally weird!!! This site is full of holes!

    1 Reply
    • Avrww_large

      Dec 14, 2011, 11.51 AMby sew4my3

      I have reported the issues and someone from the team should get back to you soon.

      Happy sewing from your friendly moderator!

  • David_headshot_large

    Dec 19, 2011, 11.10 PMby mynameisdavid

    Hey Guys,

    Our technical team has deployed a fix to this issue. Please check to see if your correct name is now being displayed.

    We sincerely apologize for this inconvenience, and thank you for your patience.

  • Dscf6507_large

    Jan 14, 2012, 11.02 PMby urbandon

    “Facebook plug-in posts to someone else’s name….and they are NOT on BurdaStyle. Totally weird!!!!” This issue has NOT been resolved guys!

    1 Reply
    • Avrww_large

      Jan 15, 2012, 07.53 AMby sew4my3

      Oh no! Not a good thing. I will report this now and get the team working on it again.

      Thanks urbandon!

  • Dscf6507_large

    Feb 4, 2012, 04.10 AMby urbandon

    Amber Bordelon is how my facebook sees me at BurdaStyle. Still not fixed. Don’t worry yourself- I’m just going to turn that feature off.

    1 Reply
    • Avrww_large

      Feb 4, 2012, 09.38 AMby sew4my3

      Thanks for letting us know. I will still let the tech guys know so that feature can be fixed.

      Thanks again!

  • 7fc4fbb99ffb6bbbc0eed1bd5b58bb563c3815a5_large

    Feb 4, 2012, 01.06 PMby miss-g

    I’m still having problems. I’ve tried changing the user namer back to my own but it still thinks I’m someone called Christopher Barrows. Then after I try to change it, I’m instantly transported to miss-g-1’s page. I hope the tech team can fix this bug.

    1 Reply
    • Avrww_large

      Feb 4, 2012, 07.54 PMby sew4my3

      Arrg…. this bug is persistent. I will let the guys know.

      Thanks!

  • Me_large

    May 13, 2012, 09.59 PMby reliablechef

    My facebook/burda link puts me as Natalia Kravetes

    1 Reply
    • Avrww_large

      May 14, 2012, 02.46 AMby sew4my3

      I will report this issue to the appropriate team member. Someone should be back with you soon.

  • 424099_110469932417678_564264833_n-jpg_100x96-id289346-c01bfc3ab7638d79446a4405360767fd_large_large

    Mar 28, 2013, 01.41 PMby burda-user-976776

    Hey there,

    I don’t know if I’m right here, but I’ve got some problems with my username after I wanted to change my real name from facebook into a fictional nickname. I thought it would work under “Personal Account Info” and with the line “Username”. I changed the exsisting name “burda-user…” into “Lepidoptera” and saved it. But it changed my name into “burda-user…” instead of my fictional username and I can’t change it back now (it always leads me to another user with that nickname). What do I do now? D:

    Thanks for reading and sorry for bad English skills, Lepi

    1 Reply
  • Missing

    Apr 19, 2013, 08.57 PMby happypuppy

    I have been trying to order a pattern ( downloadable) i am told that i have the incorect password i sent for my password, mine was correct i am told to update my password which i cannot i finally got into the site entered my charge card & info am told my card is fradulent & order is not excepted my card is up to date but it is not excepted
    1 Reply
    • Whiteb_large

      Apr 22, 2013, 12.46 PMby BurdaStyle Support

      Hello happypuppy,

      We sincerely apologize for the frustration. On Friday we experienced a technical glitch on the site that was causing these false alerts. Our technical teach is continuing to investigate the error today and hope to have everything worked out soon.

      We apologize for the inconvenience and thank you for your patience.

      BSS

    • This is a question
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