I nearly had a heart attack when I went to my projects page and it said I only had 20 projects…but they are all still there, 55 of them…so the project count is incorrect, a small bug, but needs fixing.

4343a36d4466c6f353525bdc97ba571be3128723_large

8 Posts Sign in to add a post

  • 4343a36d4466c6f353525bdc97ba571be3128723_large

    Jan 23, 2013, 07.01 PMby thecuriouskiwi

    This is still a bug…I added a new project today…it still says 20…

  • Whiteb_large

    Jan 24, 2013, 10.11 PMby BurdaStyle Support

    Hi Kaitui-kiwi,

    I apologize, I meant to respond to this much sooner. When I view your profile/studio it says reads 56 projects. Have you tried resetting your browser by clearing your cookies and cache before restarting your computer? This will often troubleshoot browsing issues. Does it view as 20 projects in other browsers as well?

    How to reset your browser: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Let me know if this helps.

    BSS

  • 4343a36d4466c6f353525bdc97ba571be3128723_large

    Feb 6, 2013, 07.48 PMby thecuriouskiwi

    Have done all of the above and reset my browser but still showing only 20 projects. I have tried a few other things, this is what I have worked out:

    - It happens on my work computer and at home - It happens when using Chrome and Internet Explorer. - The count up the top right on my profile shows 56 but the count when I click on studio, under the tabs is only 20 - It ONLY happens when I am logged in – if I log out and search for myself both counts are correct. - When I log back in they return to 56 and 20…

    I hope that helps you IT guys out :)

  • Dsc00074_large

    Feb 16, 2013, 09.22 AMby Ezzles

    I have this same issue, in Firefox. It doesn’t bother me, but I did have a short freak out when it first started happening, until I realised the rest of my projects hadn’t gone missing.

  • 4343a36d4466c6f353525bdc97ba571be3128723_large

    Mar 19, 2013, 02.44 AMby thecuriouskiwi

    This still hasn’t been fixed…

    2 Replies
    • 150x125_large

      Jul 24, 2013, 09.34 AMby squirrellypoo

      Yup. I have 185 projects and it says I have 20. I reported this as a bug today, too, before I saw your thread here.

    • 4343a36d4466c6f353525bdc97ba571be3128723_large

      Aug 12, 2013, 08.13 PMby thecuriouskiwi

      I don’t know why I bother posting bugs any more, nothing ever gets fixed around here…

  • 4343a36d4466c6f353525bdc97ba571be3128723_large

    Aug 12, 2013, 08.14 PMby thecuriouskiwi

    January guys, that’s when I first posted this bug…umm, yeah, it’s August…with all this extra revenue from your webinars etc, can you please hire some IT people?!

    1 Reply
    • New_avatar_large

      Aug 20, 2013, 08.56 PMby MegH

      Hey

      I just checked on my own profile, and it is doing the same thing. I know it is a small issue, but I can see how it can be confusing / annoying. I am going to inquire with our IT team to see the progress of this ticket. In the past few months we did go through a lot of transition and staff changes so these little things could easily get overlooked. Thanks so much for your patience, and we appreciate you in our community.

  • Twitter_pic_large

    Nov 11, 2013, 01.10 PMby Anne Wagenhauser

    Doesn’t the little red 20 mean you get to see 20 projects per page?

    1 Reply
    • 4343a36d4466c6f353525bdc97ba571be3128723_large

      Nov 11, 2013, 06.53 PMby thecuriouskiwi

      I mean the number a the very top of you profile, it lists your views, project count and technique count :)

      This is not relevant to me any more anyway, I’ve started adding my old projects to my blog and deleting then from here, I only have 15 left…but I do wonder if the magic 20 for projects per page is what is stuffing up the overall count, you might be onto something there…

  • Twitter_pic_large

    Nov 12, 2013, 10.55 AMby Anne Wagenhauser

    Aah, I had the wrong number then! :) The overall count does tend to vary sometimes, I think with all the “fixings” & “fiddlings” that go on behind the scenes things get a little muddled!

    • This is a question
  1. Sign in to add a post

Recent Posts

Burdastyle

http://burdastyle.com//discussions/bug-tracking/topics/project-count-incorrect--2