I nearly had a heart attack when I went to my projects page and it said I only had 20 projects…but they are all still there, 55 of them…so the project count is incorrect, a small bug, but needs fixing.

4343a36d4466c6f353525bdc97ba571be3128723_large

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  • 4343a36d4466c6f353525bdc97ba571be3128723_large

    Jan 23, 2013, 07.01 PMby kaitui-kiwi

    This is still a bug…I added a new project today…it still says 20…

  • Whiteb_large

    Jan 24, 2013, 10.11 PMby BurdaStyle Support

    Hi Kaitui-kiwi,

    I apologize, I meant to respond to this much sooner. When I view your profile/studio it says reads 56 projects. Have you tried resetting your browser by clearing your cookies and cache before restarting your computer? This will often troubleshoot browsing issues. Does it view as 20 projects in other browsers as well?

    How to reset your browser: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Let me know if this helps.

    BSS

  • 4343a36d4466c6f353525bdc97ba571be3128723_large

    Feb 6, 2013, 07.48 PMby kaitui-kiwi

    Have done all of the above and reset my browser but still showing only 20 projects. I have tried a few other things, this is what I have worked out:

    - It happens on my work computer and at home - It happens when using Chrome and Internet Explorer. - The count up the top right on my profile shows 56 but the count when I click on studio, under the tabs is only 20 - It ONLY happens when I am logged in – if I log out and search for myself both counts are correct. - When I log back in they return to 56 and 20…

    I hope that helps you IT guys out :)

  • Dsc00074_large

    Feb 16, 2013, 09.22 AMby Ezzles

    I have this same issue, in Firefox. It doesn’t bother me, but I did have a short freak out when it first started happening, until I realised the rest of my projects hadn’t gone missing.

  • 4343a36d4466c6f353525bdc97ba571be3128723_large

    Mar 19, 2013, 02.44 AMby kaitui-kiwi

    This still hasn’t been fixed…

  • Missing

    May 13, 2013, 02.17 AMby buangsila001

    Thank for the information, this will really help expedite my projects. – Casa Sandoval

    • This is a question
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