Burda Style For people who sew

I’ve been trying several times today to upload a project, but it isn’t working. I can add one image, but when I’m trying to upload more images nothing happens, the page just scrolls up to the top of the page. And the same when I try to add materials, styles and season. I don’t know what to do!

Does anyone know what the problem can be? And does anyone has the same problem?

Jan 9, 2011, 07.54 PM by lizah

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13 Posts

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  Jan 10, 2011, 02.58 PMby lizah

  now there’s no problem with the images. But instead nothing happens when I try to click “finish” or “save as draft”. No reaction at all!
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  Jan 10, 2011, 03.12 PMby lizah

  It’s working! My dress is finally on the project-page! :)
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  Jan 11, 2011, 05.24 AMby sew4my3

  Awesome! If you need help with anything else please let me know.

  Best regards, sew4my3 (Jennifer)

  1 Reply

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    Jan 15, 2011, 10.19 PMby leashbean

    I am having this exact problem, how do i get it to work? I am uploading images and after i choose one it won’t let me click finish. The only way i can get the FINISH button to work is if i have an empty “upload another project image” bar and then the finish button works, but after i push finish it takes me back to the top and says that the project uploads require at least one image. i am going in circles!

    please help!

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  Jan 16, 2011, 03.27 AMby sew4my3

  Hmmm… That’s not a good thing at all! Let me see if I can get one of our tech savvy friends in the office to offer some help. It might take till Monday for them to get back to you on this, but I will bug them till they do.

  Happy sewing!!
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  Jan 17, 2011, 05.47 PMby leashbean

  thanks so much!
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  Jan 17, 2011, 07.11 PMby rachelnyc

  Hi leashbean,

  Ugh oh, this may be a bug affecting only your profile. Let’s do a little testing- Have you seen this issue on multiple browsers? I would try Firefox and Safari. Also, try clearing your cache or cookies, this helps some. Try my recommendations and let me know if you’re still encountering an issue.

  Thanks, Rachel @ BurdaStyle
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  Jan 17, 2011, 08.24 PMby leashbean

  I am on a Mac and only use Safari, also i tried the cookies and cache thing and still a no go.

  1 Reply

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    Jan 17, 2011, 09.09 PMby rachelnyc

    Okay, thanks for trying. I’m going to tell our tech support to look into your profile. For future issues, please check out our Customer Support.

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  Jan 18, 2011, 03.11 PMby leashbean

  thanks so much, i really appreciate all the effort!

  1 Reply

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    Jan 20, 2011, 09.50 PMby rachelnyc

    Hello,

    I checked in with tech support and they recommend checking the size of your image. It may be taking too long to load if it’s a super big file. Make sure the DPI is set to 72. Please let me know if that helps!

    - Rachel @ BurdaStyle

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  Jan 22, 2011, 11.37 PMby leashbean

  i will try this later on today! thanks rachel!
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  Jan 30, 2011, 10.55 PMby India T.

  Hi, I posted a project, but when I filled out the ‘this project is based on’, it kept saying I hadn’t filled out the box. finally, I had to uncheck it, to get project to post. I wanted to give the original project “Fabric Covered Shoes: Make Your Own” credit! anyone have any clues what i might have done wrong?

  1 Reply

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    Jan 31, 2011, 01.48 PMby sew4my3

    Hello India T.

    I have connected your project to the Fabric Covered Shoes: Make Your Own. What was probably happening is that you have to double click the highlighted words below the box and then it adds it the Based on area. Kind of a easily overlooked thing but now worries, you’re good to go now.

    Happy Sewing!

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  Feb 27, 2011, 06.06 AMby dazzychica

  Okay, I’m having the same problem! At first, it was with my images, so I figured they were too big-turns out they were gigantic, so I resized them. Two of the four uploaded with the thumbnails just fine. Then, I couldn’t click “Finish” or “save as Draft”. The only option it gave me was “Cancel” I didn’t want to cancel, filling out that form is tedious after three tries! X_X
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  Mar 2, 2011, 08.28 AMby libbysharf

  Hi, I’ve uploaded the project “Lavender Bloom”. After clicking the “publish” button, I saw the published project, but couldn’t see it in “My Studio” screen or on the global projects screen…. In the “My Activity” screen it says that I uploaded the project.

  Libby

  1 Reply

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    Mar 7, 2011, 04.24 AMby sew4my3

    It is showing up now. Let me know if you have more problems.

    Happy sewing!

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  Mar 6, 2011, 03.28 PMby sianysiany

  I can’t see my latest project in my studio either!

  2 Replies

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    Mar 7, 2011, 04.25 AMby sew4my3

    What is the title of your project? Sometimes it takes a little time for it to show up. Let me know.

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    Mar 7, 2011, 12.27 PMby sianysiany

    It has appeared now – It seems that the projects are not appearing instantly and I am too impatient! : )