Is anybody else having issues uploading again? I’m getting the pink bar again, can’t upload new projects, and am not sure what to do.

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  • About_large

    Nov 25, 2013, 08.24 PMby cathytxtwfr

    ? Not sure if this post is showing up – test, test..

  • Profile_pic_large

    Nov 25, 2013, 10.36 PMby MandieW

    Hi Cathy. We are dealing with some slowness on our server, and will report this to our tech team. In the meantime, you might have better luck trying again. Sorry for the inconvenience!

    3 Replies
    • About_large

      Nov 26, 2013, 03.32 AMby cathytxtwfr

      Thank you. I’ll keep trying then. Thank you to the tech team as well!

    • 3peat_large

      Nov 29, 2013, 04.43 AMby Princess McGhee

      The issue still persists today. Are there any solutions for the pink bar issue yet?

    • Me_yorktown_large

      Dec 2, 2013, 04.12 PMby trploceanmoon

      Is there an ETA on when the problem will be fixed? I am still not able to upload anything. :-(

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    Nov 28, 2013, 04.31 AMby rita61

    Nasty pink bar. Still can’t upload.

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    Nov 28, 2013, 12.05 PMby PennyMac

    I’m getting the pink bar and it won’t let me save (as draft or otherwise), the only option I get is ‘Cancel’.

  • 2013-11-28_10_32_23_large

    Nov 28, 2013, 12.20 PMby PennyMac

    I tried to update update my profile and got a server error … related problem, perhaps?

  • Ooobop_thatched_house_large

    Nov 29, 2013, 08.37 AMby janene

    29th November. I’ve come back to upload projects following the issue with the darkened images only to find the dreaded pink bar again! When will it be sorted, please?

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    Nov 29, 2013, 09.53 AMby Anne Wagenhauser

    Yup, me too! I’m beginning to really hate that pink bar….

  • Me_yorktown_large

    Dec 1, 2013, 12.17 AMby trploceanmoon

    I also have the pink bar!… :-(

  • C1_large

    Dec 1, 2013, 11.56 AMby emlj

    Pink bar also, it’s been over a month,,.

  • Missing

    Dec 2, 2013, 01.27 PMby Haystack

    I am having the same problem on a tablet. Help?

  • Letterbicon_large

    Dec 2, 2013, 11.29 PMby burdastyle

    Hi all, we are sorry to report that issue is still not fixed. We sincerely apologize for our recent site glitch and the inability to post new projects. This has been an ongoing issue with us recently and it’s due to an overworked server. Thanks for all your patience and we will notify the community immediately when we have a permanent solution to this issue. We hope to be over these growing pains very soon!

    1 Reply
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      Dec 30, 2013, 08.27 PMby Mary Athey

      Hi the pink problems back?? I can’t upload any photos again ans it’s so frustrating x

  • Profile_pic_large

    Dec 3, 2013, 04.04 PMby MandieW

    We are back in business! The photo issue has been fixed. Thanks again for bearing with us.

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    Dec 4, 2013, 12.29 PMby pambox

    Pink bar for me. Restarted posting the new project (copied and pasted my three paragraphs I’d written about my project) and it’s done it again.

  • Missing

    Dec 4, 2013, 11.19 PMby Haystack

    Having the same problem (again) on a tablet. :( The problem seems to come and go, managed to upload one project but it’s sabotaging another. :/

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    Dec 4, 2013, 11.19 PMby Anne Wagenhauser

    This blasted pink bar just won’t go away! Success in posting a couple of projects, then sabotage as that bar re-appears. Come on people – FIX IT!

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    Dec 22, 2013, 10.45 PMby kihli

    I have that pink bar again, too! It’s no fun uploading projects at the moment!!!

    1 Reply
    • Photo_me_large

      Dec 23, 2013, 02.16 AMby Regan Mackenzie

      I just try again and again until it does load the photo. odd but finally works. I save as draft each time 1 photo loads successfully to save it too.

  • Bd108cac0a8824476921567ec40331c07e237efe_large

    Dec 30, 2013, 08.51 AMby saxsilverain

    not sure if anyone else is still experiencing it, but I’ve been trying to upload new projects since last night (Dec 29) and up to this morning (Dec 30) I haven’t been able to upload one single picture… I always get the pink bar. last time I experienced this about 2 weeks ago I only got one or two pink bars, and still managed to load most of the pics at once. now I’m beginning to lose hope. :(

  • Bd108cac0a8824476921567ec40331c07e237efe_large

    Dec 30, 2013, 06.06 PMby saxsilverain

    just thought I would put an update here that I finally succeeded in uploading the pictures after almost 24 hours (uploading them took me longer than sewing the projects, LOL).

    I also thought I would share the trick that finally helped me get through it (mind you, I use Google Chrome): every time the pink bar showed up, I right-clicked the pink bar and chose “reload frame” (NOT “reload” as this would reload the whole page), and did this as many times as needed until I finally saw my picture thumbnail. and then after every picture was successfully uploaded so that the thumbnail showed correctly = no pink bar, I checked the “I certify…” and clicked “Save as Draft” or “Update”. if it was my first picture for a project, then I first had to save it as a draft, if it was already my second picture, then the button changed to “Update”.

    note that it’s important to have the “I certify…” option checked every time you’re saving it as darft/updating it, otherwise it won’t save your latest picture that you have painstakingly uploaded.

    that should do the trick, at least if you’re also using Google Chrome. :) good luck!

    2 Replies
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      Dec 30, 2013, 08.24 PMby Mary Athey

      I can’t get any photos on now. I got as far as two on my last project but now its all pink lines?? Its so frustrating as i can’t even save it umless there’s at least one photo . It takes a while to type everything in then this happens. Fed up with tnis. I do it all on my phone as thats where the photos are so i can’t use your hint x

    • Minoru_profile_pic_large

      Dec 30, 2013, 08.51 PMby Denim Skirts Etc

      This didn’t work for me. You may have just been lucky! How many times did you have to reload the frame?

  • Img_0492_large

    Dec 30, 2013, 08.58 PMby joelle1112

    Using google chrome, and it hasn’t worked for me either (yet). Officially giving up. Agree with Mary, it’s a pain to have to redo everything every time. I will try again much much later.

  • Bd108cac0a8824476921567ec40331c07e237efe_large

    Dec 30, 2013, 10.19 PMby saxsilverain

    @Mary Athey, yeah I don’t think it would work from phones. :( So sorry to hear that.

    @Denim Skirts Etc, oh gosh, I don’t even remember how many times.. just repeatedly right-clicking the pink bar whenever it appears, and as soon as it took a bit longer to load I knew the picture finally got uploaded. sometimes I got it on the third try, sometimes on the twentieth. :( once the picture was uploaded, the “Save as Draft” or “Update” button on the bottom would work again. the whole process (ever since I got to know the trick) probably took about half an hour for each project (that was 5 pics to one sewing project). it took a LOT of patience, and I nearly threw my mouse to the monitor out of frustration. :p but in the end I hung in there and, like you said, I guess I got lucky?

    @joelle1112, when I first wrote the stuffs in the description field etc., I then copied all of them to a notepad or whatever writing program was available, so I won’t have to re-write them in case the uploading never worked. and then I started doing the right-clicking, over and over again, and once I got at least one picture uploaded successfully, the “Save as Draft” button would be available again, so I was able to save it. afterwards, I just kept going back to the “Edit” page, right-click the pink bar all over again until I was finally able to upload all the pics I wanted to post. yes, it took ages, and I went web surfing at the same time so I won’t get too stressed. :p I was just so determined to make it work, and so I kept going on.

    well, I really do hope someone at Burda Style is doing something right now to get this bug fixed! :( such a shame that this trick haven’t worked yet for anyone else, not to mention all the hassles we all have to go through just to upload one picture!

    2 Replies
    • Img_0492_large

      Dec 31, 2013, 01.58 AMby joelle1112

      Got it! Thanks—I’d previously refreshed the page, but it is a big help to just refresh the frame. : )

    • Minoru_profile_pic_large

      Jan 1, 2014, 09.11 PMby Denim Skirts Etc

      I eventually got it to work. I’ll remember to keep going for 20 frames in future to get at least one! Good tip about the save as draft button appearing. I noticed that I could only press cancel.

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