Hi,

I’ve just added a new project to my studio and was a bit sad about what happened to my photos :(
They’re all dark and high contrast.
I’ve tried uploading jpg and png, also tried jpgs in both srgb and adobeRGB colorspace, but it all comes out the same….
I’m using chrome 29 on Apple OSX.

If you see the photos on my flickr page, they come out just fine: http://www.flickr.com/photos/diaan/sets/72157637055298995/

This is the project with the messed up photos:
http://www.burdastyle.com/projects/10-newcastle-cardigan?image=348131

Any idea what could be wrong with my photos? Or with the website?

Thanks!!

Missing

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  • C9c58f92ed60d1987d1a711106e37cb70262f08a_large

    Oct 31, 2013, 06.33 PMby anajan

    I’m having the same problem with the last two projects I’ve uploaded.

  • Jaime_073_large

    Oct 31, 2013, 07.26 PMby Jaime Brinn

    I’ve also had the same problem, and editting the original image to make it lighter doesn’t help when uploading. Please help!

  • U59510_preview_large

    Oct 31, 2013, 08.15 PMby barmaglot

    I have the same problem! :( There’s obviously nothing wrong with our photos, it’s the website!

  • Square-2_large

    Nov 1, 2013, 02.11 AMby Slotaby

    I was going to upload a project and noticed the same problem. And it looks like all the projects uploaded the last couple days are dark.

    The problem’s definitely on Burda’s end because I’ve uploaded my pictures to other websites and they look just fine.

  • New_avatar_large

    Nov 1, 2013, 02.19 AMby MegH

    Thanks for bringing up this issue, I’ll pass this along to someone who can look into it.

    Thanks,

    Meg

    3 Replies
    • Image7_large

      Nov 1, 2013, 09.34 AMby Ellen Hatteland

      That would be great Meg! I left this message on BurdaStyle support 2 days ago:
      “Dear BurdaStyle, can you pls have a look at the photos from members projects. There must be something wrong with one of your servers because the photos we are uploading it getting so dark. Thanks a lot!”

    • 5e1c98baa90ec92bd1fa87adbdaa04543126762f_large

      Nov 1, 2013, 05.23 PMby rita61

      Hi Meg. If it’s any help, the problems all started a couple of days ago, right after the site ‘kicked’ me off for maintence.
      My activity from other members is also missing, as others is as well.
      Have a fun day!

    • New_avatar_large

      Nov 1, 2013, 06.10 PMby MegH

      Oh thanks! That is helpful, I will pass this information along.

  • Missing

    Nov 1, 2013, 11.19 AMby Diana Broeders

    It looks as if it’s also happening to other images uploaded to the website, not just in the projects. The posts made by burda on the editors pick and member projects blogs also seem to be a bit dark…

  • Profil_small_large

    Nov 2, 2013, 03.30 PMby 2xPavla

    Hi, can somebody tell me if anyone from burdastyle.com is currently working on it? I dont want to post the projects now, because of the dark pictures. I have sent a message to burda support, but noone replied and its 5 days now since the problem started.

  • Image7_large

    Nov 3, 2013, 11.26 AMby Ellen Hatteland

    I left this message on BurdaStyle Support the 28’th of Oct, but nothing has happend since then, and all the member project from October is far too dark if you compare to the originale projects for the members. — “Hello BurdaStyle, It seems like something has happend since yesterday because all aktivities from my friends are missing from the 27th of October. Can you pls have a look at this? Also another question; In my studio it says that I have less project than it shows, I just wonder why. I can see that the views on the memberprojects is missing (most av them) and also the views on members are not the same as it was yesterday evening..”

  • P1010581_large

    Nov 6, 2013, 12.39 PMby ronnielee

    Why did I bother loading my pics they look totally ….!

  • Image7_large

    Nov 6, 2013, 01.33 PMby Ellen Hatteland

    Still waiting for BurdaStyle to fix the dark photo issue, 10 days is gone and nothing has happened..

  • Square-2_large

    Nov 7, 2013, 03.31 PMby Slotaby

    It’s really disappointing that this problem hasn’t been fixed yet. I have a couple projects to post, but I’m not going to upload pictures that won’t properly represent my work.

  • Letterbicon_large

    Nov 7, 2013, 04.43 PMby burdastyle

    We do apologize it has taken so long to get this fixed. The problem has now been identified by our tech team, and should be fixed by tomorrow. Any images that you have uploaded in the past week will return to normal color as soon as the issue is resolved.

    2 Replies
    • Ooobop_thatched_house_large

      Nov 8, 2013, 01.34 PMby janene

      That’s great. Thanks. I’ve wasted a lot of time recently trying to reformat my pictures thinking the problem was mine! I’ll wait till I see the pictures improve before I upload though.

    • Image7_large

      Nov 9, 2013, 07.29 AMby Ellen Hatteland

      New issue:
      That is great that you have solved the dark photo issue, but I’m Sorry to say this; The members new uploaded projects doesn’t come up! There is no new projects after the 6th of Nov..

      I can not find my new project in my studio at all!
      only under “my activity”, but the number of project has change..

  • Twitter_pic_large

    Nov 11, 2013, 01.07 PMby Anne Wagenhauser

    My new projects have also disappeared. I uploaded 2 new projects today, but both have vanished into the ether, although my project numbers have increased.. Please can we not have to wait 10 days until someone decides to look into the situation???

  • Slipintosomethingalittle_large

    Nov 11, 2013, 02.11 PMby liaifen

    Same problem here. My new project doesn’t appear in my studio or on the projects page. Also I noticed that member projects have not updated in long while.

  • Square-2_large

    Nov 11, 2013, 02.57 PMby Slotaby

    Just adding to the chorus – new projects aren’t showing up either in my studio or member projects. However, if I type in the url (http://www.burdastyle.com/projects/couch-makeover) I’m taken to the right page, so it did upload somewhere.

  • Square-2_large

    Nov 11, 2013, 07.14 PMby Slotaby

    It looks like the problem is fixed now, although the projects that were previously uploaded still haven’t shown up. I just deleted and re-posted mine.

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