I am trying to upload a picture of my project so that it isn’t cropped in the thumbnail on the main projects page. Everytime I upload a picture it just shows a small section of the picture instead of the whole thing.

Does anyone know how to sort this?

Thanks.

Hannah.

http://surfjewels.tumblr.com/

2689473177_1f3dbb9e39asmall_large

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  • Img_0333_large

    May 1, 2012, 10.45 AMby sew4my3

    Hello surfjewels,

    Has your issue been fixed or should I get an answer for you?

    Thanks, sew4my3 (Burdastyle Moderator)

  • 2689473177_1f3dbb9e39asmall_large

    May 1, 2012, 07.10 PMby surfjewels

    No, I haven’t had an answer.

    Thanks.

    1 Reply
    • Img_0333_large

      May 2, 2012, 01.00 PMby sew4my3

      Then I will see if I can put you in touch with our tech team.

  • 2689473177_1f3dbb9e39asmall_large

    May 3, 2012, 06.23 PMby surfjewels

    Thanks

    1 Reply
    • Letterbicon_large

      Jun 19, 2012, 02.39 PMby burdastyle

      Hello,

      Sorry for the delay. The reason your image is being cropped is that it is too long. Try reducing the height of the image. The image needs to be no less than 615px wide and no more than 600px in height to show up without being cropped in the listing.

      Best,

      Emmy

  • 121bcd6a71a_avatar_large

    Jun 21, 2012, 10.51 AMby harrietbazley

    This is something I’ve been confused about for a long time – the instructions tell you to submit pictures at 615 pixels wide, but the actual project images on the screen are displayed at 475 pixels wide (as can trivially be demonstrated by examining the files on any project page, e.g. http://www.burdastyle.com/projects/two-tone-shirt where the main photo is 475×463, the second one is 475×618, etc.)

    I actually tried submitting my ‘cover photo’ at a ‘landscape ratio’ of 615 pixels wide once, and so far as I remember the result was simply that it came out horizontally compressed and I looked as if I had been through a funhouse mirror :-( So since then I have always cropped my photos to 475 pixels to ensure that they display properly, despite the explicit instructions to do otherwise. How is this supposed to work?

    The listing photos are displayed at 195×195 square, with the important feature being ‘square’ – if your image is longer than it is wide only the centre square will be visible no matter what size it is. Most project images are in fact cropped in the listing (as can again be trivially demonstrated by examining any member project page with multiple images, e.g. http://www.burdastyle.com/projects/blue-40s-dress – the preview thumbnails on the right are all square and only show the centre of the photo where the actual images are tall and thin).

    1 Reply
    • Letterbicon_large

      Jun 21, 2012, 02.32 PMby burdastyle

      Hi Harrietbazley,

      I am sorry for the confusion.

      You are right, the site only displays the image at a 475px width. The reason we recommend 615px is because it is always better to upload the image in a larger size than what is actually required, not only to display better on the site but also for the simple reason that if we make changes to the site in the future that require a larger size image, we are on the safe side.

      If you use an image that is 615px wide, also make sure it is 615px (or close to it, 600 for instance works great) high. If you for instance upload an image that is 615px wide and only 300px tall, you may end up with a stretched out image in the listing.

      Our recommendations are at least 615px wide and 615p high for the main image of your projects. If you keep these proportions (a square), you project image also won’t be cropped in the listing. For the rest of the project images, any length can be used but 615px wide and 800px height, are good proportions to work with.

      Best,

      Emmy

  • 121bcd6a71a_avatar_large

    Jun 27, 2012, 08.50 PMby harrietbazley

    Thanks for the explanation – this has been puzzling me literally for years.

    So the important thing is for the main image to be a square 615 pixels – and a minimum of 475 pixels wide in any case.

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