Dear Burdastyle team,
Ever since the 10th of August I have been unable to communicate with anyone on this site. The problem is, that my comments and messages and discussion posts (like this one probably) do not show up. I can see in ‘my activity’ that I have actually commented and posted something, but these comments and posts are not visible to myself and anyone else. Maybe someone of your team could look into my account and look at ‘my activity’, if you click on these post you will see that my comment is not there, even though the ‘comment count’ says it should be.
This is really frustrating because I am not able to communicate with anyone anymore. And interacting with the Burdastyle community was what attracted me to the site in the first place. For example, one of the members recently asked whether someone knew some nice place to go in Copenhagen for 2nd hand stores and fabric shops. I live in Copenhagen and I tried to help her by giving her some tips. But I cannot reply to the discussion post and I cannot comment on her wall.
I tried to report this problem to you through the online form, surprise surprise, that didn’t work either. I then sent you and e-mail through my regular e-mail address, but got no response. I really don’t know what to do now, because I cannot reach you in any way. I think I might try to send you a letter through the snailmail, maybe that works….
I’m really sad about this, cause it takes the fun out of using the site, I honestly feel a bit ‘silenced’. Could you please let me know whether you are looking into this? It’s not that I want you to fix it asap or anything, I know you are busy working on the new site and I can wait. But it would be really cool if you could acknowledge having seen this message, so I know you are aware of the problem and eventually will look into it.
Thanks so much!
Susanne
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Aug 26, 2009, 08.08 PMby Susanne20_11
HELP! Still no change! My posts do not show up on creations. Burda style team can you pleeeeaaaaaase help me out! :(
Aug 27, 2009, 01.31 PMby wzrdreams
Well, I can confirm that I see this post. I hope this gets straightened out for you!
Aug 27, 2009, 05.21 PMby nehmah
Hello Suzanne20, I am reading this at 12:15 PM, CDT-US. I"ll watch this thread; every so often, I have a post go drifting off, never to be seen or read again. I hope that the techs get your difficulty cleared up. It is so frustrating to spend time getting a problem or project correctly worded, then have it vanish. Cordially, Nehmah
Sep 11, 2009, 01.09 PMby luislavena
Susanne20_11:
I’ve traced this issue and it seems all your comments are being flagged as spam.
I’m going to see if we can teach the spam filters to consider your comments and ones from others as not spam
This will be solved pretty soon I believe.
Apologize the delay and the issues you’re suffering.
Sep 12, 2009, 10.07 AMby Susanne20_11
Test whether this works…
Sep 15, 2009, 05.46 PMby Susanne20_11
Is it working now?
Sep 15, 2009, 07.16 PMby nehmah
AHA! now I know where my comments occasionally go away to. It isn’t all the time, just often enough to crank my paranoia switch to “High”. Cordially, Nehmah
Sep 15, 2009, 07.31 PMby nehmah
Suzanne20_10, the time is 2:30 PM Central-US Daylight. I want to see what time this shows as being posted; I think there may be a bug re: time. I still don’t read your latest post. Nehmah
1 Reply
Sep 15, 2009, 08.06 PMby nehmah
The time difference was explained when Gedwoods, (thank you for asking) wondered about the same subject. It isn’t gremlins in our clockworks, it is UTC or Coordinated Universal Time. Surprise, it replace Greenwich Mean Time in 1972 as the standard time reference. It only took me 37 years to find this out. It is, if I understood Wikipedia’s explanation (Google UTC) so that all computers can keep to one time (?) Under our “regular” set-up, I could see that someone in the Orient could possibly answer a query a day before it was placed. Good thinking by someone. Nehmah
Sep 16, 2009, 03.07 PMby Susanne20_11
Hi Nehmah, again a post to try and see whether I am able to comment. I write this at 17:07 CET, no clue what that is in UTC…
Sep 16, 2009, 03.40 PMby nehmah
OK, this is past silly. Suzanne_20’s comments show up in the “recent posts” box to the right, but not here. The problem is here on BS. How many other members have given up and dropped off because of the bugs? Will it ever be seen to? Nehmah-who is definitely not cordial today.
Sep 16, 2009, 03.51 PMby nehmah
To suzanne20_11, An apology; I’ m sorry, I have 3 times mis-typed your name. You are not suzanne_20 or suzanne20-10, but suzanne20_11. Nehmah-with egg on her face.
Sep 19, 2009, 10.36 AMby Susanne20_11
HELP! Still not able to post anything for more than a month now!!!!!!!!!!!
Sep 19, 2009, 12.49 PMby knjižni_molj
I detected another unrecorded cry for help by Susanne20_11 so I’m forwarding it (good luck solving your problem, Susanne20_11!):
Today, 10.36 AM by Susanne20_11
HELP! Still not able to post anything for more than a month now!!!!!!!!!!!
Sep 25, 2009, 06.27 PMby Susanne20_11
still not able to comment…1 month and 15 days now…
1 Reply
Sep 26, 2009, 03.40 PMby victorS
I can also see you Susanne20 11. strange how you still can’t see yourself.
Sep 26, 2009, 08.56 AMby zora
And another invisible comment of Suzanne:
06:27 PM
Susanne20_11 commented
still not able to comment…1 month and 15 days now…
Sep 26, 2009, 08.57 AMby zora
Ups, sorry for misspelling your name Susanne. There is still no edit button so I can’t do anything about it.
Sep 26, 2009, 08.03 PMby katensew
Hello all from UK— as nehmah knows I have problems uploading but I have been a member for a few months now ( i get the new letter ) — but on the 22nd I couldn’t log on. So I re-joined using another e-mail address, user name etc but still cannot upload a project. I have e-mailed BS so hoping for some advice. I also find difficulty using the search facility — would like to find the Jennifer blouse that I saw mentioned in the Blog. Is it in the pattern section. ?