Hello
Can you help me? I can’t purchase pattern. When I go “submit”, it says “Your transaction could not be processed due to processor network unavailYable – try again on your account”?
Thank you
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Vlasnici4_large

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  • Whiteb_large

    Nov 20, 2012, 10.05 PMby BurdaStyle Support

    Hi Icecat,

    Having not heard back from you I was hopeful that your problem was sorted out. But, as I follow up and see this post (a different error than e-mailed), I see that you were never able to complete a successful transaction. I have contacted Braintree, our payment provider, for more information. I will let you know what I find out.

    Best,

    BSS Answers@burdastyle.com

  • Whiteb_large

    Nov 20, 2012, 11.45 PMby BurdaStyle Support

    UPDATE: The response, Processor Network Unavailable – Try Again (3000), indicates that there was a problem with the customer’s bank at the time that the transactions were attempted

    Anyone experiencing this error should contact their card issuing bank for more information. This may indicate a problem with their connectivity.

    Best,

    BSS

  • Missing

    Nov 1, 2013, 04.27 PMby Julie777

    Hi.. I can’t purchase pattern too. It said “sorry, the purchase couldn’t be completed” Is there any minimum purchase item? My card and my internet was fine. Can you help me please?! Thank you

  • 0c16bba2d9a9c5010ca37c1dcab78b4938befb8f_large

    Nov 23, 2013, 08.09 AMby frannyannyetta

    Having the same issue!!

    • This is a question
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