Hello
Can you help me? I can’t purchase pattern. When I go “submit”, it says “Your transaction could not be processed due to processor network unavailYable – try again on your account”?
Thank you
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Oct 16, 2012, 10.29 AM by icecat

Vlasnici4_large

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  • Whiteb_large

    Nov 20, 2012, 10.05 PMby BurdaStyle Support

    Hi Icecat,

    Having not heard back from you I was hopeful that your problem was sorted out. But, as I follow up and see this post (a different error than e-mailed), I see that you were never able to complete a successful transaction. I have contacted Braintree, our payment provider, for more information. I will let you know what I find out.

    Best,

    BSS Answers@burdastyle.com

  • Whiteb_large

    Nov 20, 2012, 11.45 PMby BurdaStyle Support

    UPDATE: The response, Processor Network Unavailable – Try Again (3000), indicates that there was a problem with the customer’s bank at the time that the transactions were attempted

    Anyone experiencing this error should contact their card issuing bank for more information. This may indicate a problem with their connectivity.

    Best,

    BSS

    • This is a question
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