How long does it usually take to receive issues? I subscribed over a month ago and was told (by customer service) I should have received the September issue, which it didn’t. I was then told the October issue was sent out a few weeks ago and that I should get it soon. I still don’t have it and they confirmed my address is correct. I’m not sure how long it normally takes to get an issue, but I’m growing increasingly concerned. Initially, when I subscribed for three months just to try it out, they charged me for a year and I had to ask for a refund. Now, I have yet to receive a magazine.

I’m not sure where I should be posting this. I posted a brief version of this in another forum and got no response.

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  • Purplefan_large

    Oct 6, 2013, 05.52 AMby purplefan

    I think in North America, one gets the 4-6 weeks time lag before getting onto the mailing list because of the publication lead times for magazines and mailing labels. Definitely keep checking back with Burda subscription for status of your hard copy subscriptions.

    Unless a subscription is for a digital edition, nothing is instant in the world of print subscriptions.

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